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September 2023 by Ronny Castillo
Alan was incredibly helpful during our mattress shopping experience. His knowledge and expertise guided us to the perfect choice, and his friendly demeanor made the process enjoyable. We're grateful for his assistance and highly recommend him to others!
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July 2023 by Chandra Busgith
Associate was courteous and very helpful in solving our problem. She has very good business attitude, way to go Marjorie keep it up.
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June 2023 by Chrys Encinosa
My experience at Mattress Firm was outstanding. Marjorie at the North Lauderdale location was incredibly helpful and knowledgeable, guiding me through their wide selection of mattresses to find the perfect fit for my needs. The delivery process was seamless, and my new adjustable mattress itself has exceeded my expectations in terms of comfort and quality. I highly recommend Mattress Firm for their excellent customer service and top-notch mattress options. As for Marjorie!
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March 2023 by Yanique Petioma
Joseph was so helpful and very sweet! He helped me pick out a great mattress for my new home so quickly!
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February 2023 by Elizabeth Herbert
The variety and prices are good, but not veey often we find a salesperson that provides expert advice for your purchase, together with respect, fun and kindness. Today we met Marjorie.
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January 2023 by Alvin Day
Andre was great. Great service and customer focus. Knows his stuff about mattresses and the human body, and so gave valuable advice
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January 2023 by Live, Laugh, Love
Service was great!!! Mr. Witherspoon was very detailed and was very helpful. I will definitely be back to buy a 2nd mattress.
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December 2022 by Jan Taylor
This was an awesome experience. I just had major surgery and was told I had to make a purchase on an adjustable bed- ASAP.Joseph (No.Lauderdale store) was on point with everything; product knowledge, customer care, efficiency, and compassion for my medical situation.
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October 2022 by barb peschl
John, actually an area manager who usually is based in Pompano store, was at the N. Lauderdale store and that was really great for me. You know when you meet people who are just magnetic? John has a magnetic personality that is bigger than the store, confident, at ease, incredibly knowledgeable, and really just someone you want to sit around, then chat with for a while.!!So in terms of my shopping there, John made it incredibly easy and confided in me, that he actually sleeps on the same mattress that I bought! He made the entire process which could’ve taken hours, done and dusted within 20 minutes!I had my new mattress, set up for delivery within 48 hours, as well as a couple of goodies because they’re having a sale right now. Seriously, I don’t think I’ve ever go anywhere else for a great mattress at a great price.But having John take care of me… That was just the icing on the cake!
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October 2022 by Michael Reilly
Excellent service and knowledge of products. $0 down with high quality bed. Delivery available and they pick up the old bed. Couldn't have been easier, out of the store with purchase in less than 15 minutes.
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October 2022 by Orietta Del Rio
Asmara was very knowledgeable and welcoming, she took her time to educate me in the different mattresses types and how they would help me maintain a good sleep. I’m very happy with today’s visit to the store.
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October 2022 by Gustavo S.
Mattress Firm North Lauderdale . My husband and I went to this store because it was close our home. We chose a Beautyrest medium mattress but before the three months (their guarantee) it was sunk, although it felt very comfortable. We went to the store and spoke to Rosseta and she called her manager to verify that it was under guarantee. They wrote on the ticket that the mattress was defectived, and we can change the new one during the 120 days after purchase. Then we got the firm same brand but this one its so hard, and before a month after getting it we contact them again for exchange and the teller called his manager it said that the guarantee was expired. The first time was defectived so we changed only once really. Now I bought a much better one and the same price I paid on this store. I'm selling the other one lol (= if someone is interested. THERE IS NO SUCH GUARANTEE AS THEY OFFER IN THE STORE!!!! PLEASE DON'T THROW AWAY YOUR MONEY THERE,IT'S NOT WORTH IT.
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October 2022 by Patricia S.
Mattress Firm North Lauderdale . My husband and I went to this store because it was close our home. We chose a Beautyrest medium mattress but before the three months (their guarantee) it was sunk, although it felt very comfortable.We went to the store and spoke to Rosseta and she called her manager to verify that it was under guarantee. They wrote on the ticket that the mattress was defectived, and we can change the new one during the 120 days after purchase.Then we got the firm same brand but this one its so hard, and before a month after getting it we contact them again for exchange and the teller called his manager it said that the guarantee was expired. The first time was defectived so we changed only once really.Now I bought a much better one and the same price I paid on this store. I'm selling the other one lol (= if someone is interested.THERE IS NO SUCH GUARANTEE AS THEY OFFER IN THE STORE!!!!PLEASE DON'T THROW AWAY YOUR MONEY THERE,IT'S NOT WORTH IT.
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September 2022 by Rochester Lewis
Rosetta was awesome, helped us greatly in choosing the best mattress that fits our sleeping comforts. She knew all the different types of beds and the manufacturers that made them. I think she went to mattress school. I can't wait to get great sleep once I receive my new bed with adjustable base. Thanks again Rosetta!
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September 2022 by DeBe McLaughlin
Rosetta made the buying experience a pleasurable one. She stayed with us after closing hours and patiently assisted us with our purchase. Thanks Rosetta!