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March 2024 by Crystal McDonald
Found Royalty Insurance through an internet search then reached out to Bradley Lindenberg there to quote a homeowners policy for us. He was extremely helpful, friendly and knowledgeable. He was able to find us an affordable policy with better coverage than we currently have. Looking forward to working with Bradley and this agency going forward!
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January 2024 by Crystal Licor
Came in for a finger print appointment with my coworker. I had a 11:55am appointment and she had an 11:50am appointment. We walked in the office at 11:59am because it took us sometime to find the office. When we walked in the lady said she could only take the 11:55am appointment because she had to go on lunch break and had a nail appointment. I tried my hardest to not be rude about it but I couldn’t believe what she was saying. After going back and forth about this for about 3min she finally asked for both of our IDs and walked away. Then said can you ladies come back here. We walked to the back and she told my friend that she has no confirmation for her appointment and she couldn’t do her finger prints without it. My friend showed her that she was charged for her appointment but she said without the confirmation email she can’t do the appointment and that she would have to call the 1800 number. While doing my finger prints I could tell she was annoyed and I told her thank you and she didn’t even respond. All of this for her to do a less than 5 min process she could’ve just don’t my friends fingerprints but choose to just not be nice about all of this. After my coworker finally got through to customer service they said her appointment was marked as a “no show”. I usually don’t ever leave bad reviews but this lady should not have so much power to make decisions in this office, because we were also on our lunch break and drove 30min to receive poor service and basically be lied to because she had somewhere else to be. Didn’t get the ladies name but we went in at 1/12/2024 at 11:59am so hopefully whoever reads this can check the schedule and know exactly who the employee was this day.
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December 2023 by Hannah Blackwell
I was in and out! Great experience
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November 2023 by La Reina Esther
Thank you, Ms. Anita, for all of your help during the process in the closing of our new home!
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July 2023 by Xanthia Green
Came in to get my fingerprints done and he was quick and efficient
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June 2023 by Mirielys Alvarez
They are supposed to close on Saturdays at 2 pm... well, I'm here from 12 to 1:25 and they're not here.
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December 2022 by Andrew Jardine
Mary was great! My family and I moved to Texas from abroad. There are about a million differences in how things work between one country and another. Mary took the time to go through everything with me, answer my questions, get me the best rates — and even caught an error (on my part) and had payments refunded to me. I would highly recommend her to anyone, whether they had silly questions (like me) or not.
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October 2021 by james treuhaft
Royalty insurance is a great company & alison takes care of her clientele like they've family!
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May 2021 by Chris Foss
I don’t know about the other reviews but from my personal experience with Royalty Insurance was GREAT! Very polite, friendly and knowledgeable. I highly recommend to find out for yourself and you’ll see why I highly recommend Royalty Insurance!!
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May 2021 by Luidny Dauphin
Very Prompt, efficient and professional. I Highly recommend all of their services !!! Thanks
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January 2021 by Andrea Sorrosa
I just went there today to do fingerprints. The lady was not wearing gloves. I guess she’s not aware of the pandemic. I asked her if she was ok if I did it on my own and she had an attitude about it the whole time. She was also on her phone texting the whole time I was there.People really have no manners. I wonder how they sell insurance with that attitude.
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January 2021 by val scancella
Quick good service. Was in and out for my fingerprints. Thank you!
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July 2020 by Shondra Leggett
Ppl are very kind and helpful. Black owned business. I would visit again
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June 2020 by James Pooley
I visited Royalty for notary and fingerprint services. The owner was extremely pleasant, very knowledgeable and thoroughly professional.
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September 2019 by Katherine Medero
Never come here, extremely irresponsible and unprofessional. My appointment was at 10am and I waited for an hour possibly 2 because no one was at the office. Extremely terrible !!
