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May 2024 by Alci Fe
Really bad experience. We advise close your accounts. We tried to withdraw money using cashier, but. After Id scanner was malfunctioning, our account was flagged meaning we cannot get money.. they don offer solution despite it was their fault. So no money for at least one month. Account frozen
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April 2024 by Chantal
If I could give zero, I would. A bank that doesn't accept money. I came in here a few days ago to ask if they accept coins, and I was told yes. I was given the coin wrapper, and I was told that if I had loose change outside the wrappers, I could bring it in. Today, I go to deposit those coins in my account, and I'm being told that they don't accept loose coins. I wouldn't have come back here to complete the exchange if I wasn't already informed that I could. Do better, Chase.
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September 2023 by Osmell Proenza
They made us wait an hour for an appointment.
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July 2023 by Nour
Drive the extra distance and go to any other location. Incompetent, lazy, disrespectful staff. Honestly, I don't think they were trained to work at a bank. I think they just hired anyone so this location wouldn't close but they would've been better off closing it.
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July 2023 by Nelida Diaz
Excellent attention
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July 2023 by Adoseof_tequila
Been a member of this institution for many years now and today I was very disappointed in the service i received from the business banker representative Adrena Ives (spellCheck ) she was very rude and all over the place and very unprofessional and needs to either be removed from the branch or be re-trained, I went in for a business loan for my small business without a business checking account unbeknownst to me I was unaware that needing both actually goes hand and hand and her being in banking should have explained it more in detailed. At first the meeting went ok as I stated from the very beginning that I wanted just to apply for a “loan” never wanted a business checking account. So Ms. Ives has me set up a business checking account and I was just signing papers as she continued to try to fast talk me, I was still unaware of the process until the very end when she asks of how much would I like to removed from my personal to my business account wants I raised my eyebrow and stated that hey! That’s not what I wanted she rudely got a agent on the line for me to talk to and kicked me out the office and stated that I could talk to them outside on my own personal phone .I guess receiving a commission from me was worth more then having respect and class. And the wig she had on was hideous and a disgrace to the company.with them nasty finger nails as well not a good look for a bank like chase .
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June 2023 by Varun J
Had me waiting for an hour, although I had an appointment.
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June 2023 by Mariafelis Gonzalez
The machines outside do not work
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March 2023 by Amour Propre
They would cancel your appointments knowing you waited a week to see them, just so that they don’t have to see you.
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February 2023 by Juan Roldan
I wish I could give them 0 stars. The worst service ever. On top of that I was trying to withdraw some money at their ATM and guess what? I didn't get the money but I was charged still. So they gave me a "refund" 2 days after but they gave it to a different account. And they told me there was an investigation and if they found that the ATM actually gave me the money they were gonna charge me the amount plus interest. So basically I called to file a claim, and they gave me the money back to another bank account, and finally i got threatened. What a joke. NO MORE CHASE wells Fargo is $200 better
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January 2023 by Jimmy Productions
This bank location is under staff with only one bank teller in the front window. It’s best to go to another chase location.
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January 2023 by Black Spartacus Studios
This bank location is under staff with only one bank teller in the front window. It’s best to go to another chase location.
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December 2022 by Mitra Soom
Great service from Ms. Arean. She was very friendly and accommodating.
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December 2022 by Yordany Martin
I do not recommend this branch to anyone, terrible service, nobody attends to customers, the worst bank I have ever seen.
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December 2022 by Yessica Santos
This ? are so outdated. Sometimes they don't have cash and some others they don't want to read your money.
