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February 2024 by Alfonso Thompson
Y’all suck
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February 2024 by Marisol Terry Murray
Nice and friendly personnel but a few people operating this office, while serving too many of us. Thus, their service is in high demand and it can take some time before we get served. I think they do a great job very time.
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February 2024 by D & F
They need more staff !! Always a long line ! , they also need to upgrade there facility not up to par especially since they up our taxses here in the grove another $3500 more per year … they need to fix this place up it’s looking like a dump ..
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January 2024 by Nik Boniello
Everytime i go in there it’s a headache. There’s a girl who works there who is one of the rudest people i’ve ever met and she shouldn’t have a job there if she doesn’t want to do her job and assist customers. I was trying to set up a PO box and instead of assisting me this woman was trying to get me out the door cause they “were closing”. Okay i get your closing but i just sat in line for an hour waiting to just be told I couldn’t set up my PO box because i didn’t have ID which i had. Seems like she just wanted to go home, there should be no place for that in any business. GET EMPLOYEES WHO ACTUALLY WANT TO BE THERE.
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January 2024 by Juliana Bukowitz
The worst in Miami. Skip this branch if possible.
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December 2023 by Joni Goodman
5 days before Christmas and only one person working the counter. When she goes in the back, there is no one! 7 people waitong for service.
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December 2023 by tim kemper
The clerks are wonderful. The "regular" mailman skips us regularly. Missing mail too often. Wish there were alternatives to using USPS for everything.
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December 2023 by Samantha Thomas
Horrible service- They open late & act like it’s a favor for them to be here. Waited in line for 15 mins and the guy in the front was talking on his phone with airpods, drinking a soda and in the back for the entire time. They all need to be fired.
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August 2023 by Jelena Vecic
Fast service , no lines. And friendly staff.
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August 2023 by Susan Bloom
Closed for lunch at 3:40pm? Hours are posted but not really.
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July 2023 by JuanPablo Lazo
Super friendly employees and customer service If it isn't too busy. I know them personally, the workers at this location are fantastic people with charisma but WOW do they need help. If you decide to come buy stamps at 4 PM expect a MINIMUM 30 minute wait. Sadly this location is underemployed for the amount of customers they get in rush hours, It's usually one employee in the back and one cashier helping 15 people in line. Manager or Owner if you are reading this please hire more people. (The attached picture shows a long line and the empty front desk 2 minutes before closing)
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July 2023 by Mor Hodin
I came on 7/11/23 at 3:15pm.I opened the door and the woman that was at the counter told me “we are Closed “ I was shocked because I checked online and it’s says 6pm+ on the door says 6:00pm but when I said that to the woman she rudely responded “im closing “ I’m going on a break and already told many people to leave! I’ve been here since 10am.. stated to scream in front of my 8 year old daughter.I told her she could have just sent my package instead or fighting but got her more upset and more people coming in and she is saying closed! I asked for manager she said no one is there so I started telling other people not to leave and finally called manager from the back who helped most of us outside paying and sending in the machine… unbelievable! And we are paying for this service by paying Taxes..
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July 2023 by Events Gal
Place is dark, dirty, clerks are slow. Go somewhere else if you can.
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June 2023 by Its_S
Worst post office in the City. Super dirty and always just one person working.
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April 2023 by David L.
Understaffed and unprofessional has allways been this way and don't expect it to ever change
