September 2021 by Shah Alam
This is the worst bank I’ve ever seen. They don’t care about new clients. Wait time for open an account is over 2 hours.
September 2021 by mehmet ali akdağ
I been working for TD bank over 7yrs and I m happy with the brand but this location is the worst between all, there is a such a long wait time and they are always short staff
September 2021 by Basem Chammas
Disgusting and unprofessional
April 2021 by wendy alcazar
If I could give 0 stars I would... only one teller and huge lines.. ugh I can’t stand you td bank.
April 2021 by tuba pak
A lot of people and waiting longgg time! They should put more people to work!
October 2020 by Nahuel Peinetti
Everything was excellent!!
August 2020 by Matthew S.
I don't know why I stay with his bank. They do the most ambiguous things when it comes to place and holds on checks. I can deposit a check for $1000 it'll be available tomorrow. The next day I can deposit another check drawn on the same bank buy the same pair for $350 and I'll put a six day hold on it. Makes absolutely no sense. Local staff is clueless. They can't do anything for you. This is become the way of banking. A computer makes all the decisions in a little opinions and minions just follow online like little soldiers.
March 2020 by Steven Compare
I went to open a new account as an existing customer during my lunch break. I sat and waited for an hour without being attended to. The guy ahead of me left, bought food, came back, ate his food in the bank and still had to wait. I had to leave and go back to work without even talking with anyone. I will not be back to this branch.
March 2020 by Juan Mejia
Maybe it's me but if I show you my Florida ID. Valid Florida ID with my personal TD bank card, with my NAME on it. Then to be asked security question is mind blowing. The ATM doesnt ask any question. I dont appreciate being ask my social security number. This isn't the first time it happen. This is my money and I want it fast. I dont recommend this bank to anyone thinking on getting it. I'll be closing my account very soon.
March 2020 by S.A. M
This is an excellent bank with very accommodating staff. Efficient service and even when they’re busy they maintain a firm control over lines and customer service. In particular, Paul and Jordan provide exemplary service.
March 2020 by Room Tank
Worst Td branch ever , but bankers has nothing to do with it since Td doesn’t have enough branch around brickell area ! You can wait up an hour to sit down with personal banker ! Good luck
February 2020 by Bernardo Del Castillo
Fast, and much more efficient than other Banks. Exec was knowledgeable, friendly and helped me set up everything without issues.
February 2020 by Andrei Dorofte
One hour wait to ask some questions...
February 2020 by Alberto Q.
TD Bank Customer service by phone is very bad, then they want to verify your identity using another database of another company which I do not agree to share personal data with another identity, from 10 years ago. Enough of the abuse of collecting and sharing information. use other banks with more years of experience. RATE 0
January 2020 by Luis Diaz
New person, Jordan, at branch was very knowledgeable with products and took time to understand my needs along with making solid recommendations!