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November 2024 by Dayneris Treto
Perfect, magnificent attention to quality in the products. Accessible place
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October 2024 by Lily Morejon
I have used their services a couple of times to repair the body of my car. The first job, painting of the body of the whole car (Chrysler Pacifica in color white), was about 2 years ago, did not look very good, as the paint bled into the black handles. It was a bit sloppy. Recently, I decided to give it another try, this was an easier job, I brought my red Suburban, to repair the rear bumper. And that job came out nice. Although they had to do the job a 2nd time to correct it, as the owner himself called to inform me. I was happy with it, and thought it was responsible of the owner to do that.
Then I came back for my husband's pickup truck, to paint his rear fender and I was informed I would be called to bring it in. I also took my dad's pickup truck, and was told the same thing. They had been responsible with my Suburban, and so I was willing to trust them with other vehicles. For almost three weeks we didn't hear from the shop to bring either truck in for the jobs. My dad went in person to ask about when we could take in the truck. That's when we found out the owner had gone on vacation, the uncle then re-quoted my dad a price that was $200 more than what was originally quoted for less of a work than what was originally described. The owner returned a week later, and called me to apologize and explain it was a misunderstanding. That the uncle, Pepe, didn't know how to read the quoted job as it had been written, and that the original quote and job description remained as originally stated (this phone call was on a Monday). In that same phone call, he told me, they were doing us a favor, because they don't do jobs like that at the body shop. That comment rubbed me off the wrong way, because if they don't do those jobs, then he should have said so the day we went in for a quote on the job. It's a body shop, and we were having a paint job done. So I didn't understand why he made the comment, although I didn't question that comment, I left it alone and we hung up the call.
We then called them on Friday of that same week (my dad and I), to schedule his truck to come in the following week, and during the conversation, the owner then repeats to me and my dad that they were "doing us a favor." Of which my dad said calmly, "my friend, how can you tell that it is a favor when I am paying you $3200 for a job you quoted me three weeks ago for, and told me you could do?" The owner immediately became violently angry over the phone, yelling, and calling my elderly father names, and to no longer bring the truck in for the job, that he could go somewhere else with his truck. He hung up the phone on us and blocked my number. I had tried calling back to appease the situation because I figured anyone can have a bad day, and he might be having a bad day. They had blocked my number.
My dad had waited patiently for 3 weeks to bring his truck, which had a busted headlight. Which means my dad couldn't use the truck freely for those weeks. And the owner reacted that way because it was clarified to him that he wasn't "doing a favor for my dad." That this was a $3200 paid job. What business owner tells a paying customer, "this is a favor we are doing for you?"
They are rude. They are mistreating their customers. They have proven to being irresponsible, expensive in their work, and they are sloppy in their paint job. We found a place that is $700 cheaper and did a great job for my dad. Customers beware!!!
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June 2024 by Pablo Martinez
I have finally found my permanent body shop. Performance Auto is by far the best body shop I have ever worked with. My car was crashed on the side/back, but this was no problem for their staff. Their staff is nice, knowledgeable, they work very fast, and most importantly, my car looks even better than when we bought it! Their work is fantastic, and the attention to detail shows. On top of the great work, they were the best price I could find. This place is a gem, VERY HIGHLY RECOMMEND!
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June 2024 by Casey Nemrow
I would highly recommend Performance Auto Collision. I got my Tesla back and it looked
as if nothing ever happened. They quickly started working on the car and were very responsive throughout the job. I am so grateful, I got my car back looking good as new.
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September 2023 by Debla F
Great serviceService: Painting
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February 2023 by Victor Flores
(Translated by Google) Excellent the owner Pepe is a 5 star(Original)Exelente el dueño pepe es un 5 estrellas
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November 2022 by YGO Consulting Services
Took my company car to Performace Auto Collision for body repairs. The work was completed in no time and the quality was outstanding. Will definitely be doing business with them again.Services: Painting
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November 2022 by Danny
Was in a car accident and took my car to Performace Auto Collision. Professional and cordial service. They fixed my car in no time and took care of all dealings with the insurance company on my behalf. Highly recommend them.Services: Painting
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November 2022 by Yandy Veitia
Best bodyshop around. Go see them, very few (if any) in town like this business. Good service, professional and reasonable prices.
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August 2022 by Melissa Jimenez
Excellent Service, staff is very professional and kind. They fix my car is the estimated time and my car looks like new. Highly recommended.Service: Body & Trim
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June 2020 by Tania O.
I got into a car accident on Dec 30th. Of all days of the year. Performance auto collision was immediately available to assist me and advise me of what I needed to do next, and took my car in immediatley. They also fixed my car within less than 1 week and they asked me to come back a couple of months later to re-polish my car and ensure the detailing was even and finished. Both times they even washed my car inside and out (they didnt have to do that). I had a great experience with Performance Auto Colliusion of Cutler Bay and HIGHLY recommend them. Thank You Leslie & Jose!!!
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March 2020 by Ricardo Alejandro
(Translated by Google) Very good service .. attended by the owners - Cubans.
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November 2019 by JM
Great!!!!!!!!☆☆☆☆☆
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November 2019 by J M
Great!!!!!!!!☆☆☆☆☆
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March 2019 by Ana P.
My mom is an older person and needed help after her car accident and i found Performance Auto and found this close to our house and this place is so efficient, owners are always there assisting customers. Car was fixed so fast and detailed work. Workers are friendly and kind. We are so happy with this place that have taken 2 cars already. Thank you for all your honesty and hard work.
