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February 2024 by Marco A. Mascarua F.
I finally find what I needed, but it took a lot of time and assistance was not available as I should liked.
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September 2023 by Leah
By far the best CVS I’ve ever been to. I had some issues with film photos not being sent to the store Claudia and Maritza so friendly and helpful. Even though they were busy they went above and beyond to help me get my pictures. There was issues with getting the CD that came with it as well and the manager took it upon himself to fix it the next morning. Overall great experience and such friendly customer service.
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July 2023 by Lester Ortega
It's kinda hard to say what I want to improve because based on Maritzas performance she was the best representative I've ever encountered.
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July 2023 by Stephanie Tovar
Phenomenal customer service I love this store and I can’t wait to come back
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June 2023 by Elldee Davis
Arrived at this location at 11:45. Huge sign in the window that says closes at midnight. But, the doors were locked.
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April 2023 by Dominique English
I would give no stars if I could. The worst customer service/racist CVS I’ve ever been. I just visited this location for nail glue and was followed around the store by the associate, older spanish woman on the shorter side, around 8:35pm. As soon as I entered, she asked me if i needed help, i said no. She kept following me around, I went to random aisles to confirm and of course, she was right behind me shortly after pretending to scan random items. Two other customers were in the store(white and/or white spanish) she didn’t bother them and barely was attentive to them bc she was busy following me, even as i paid at self-checkout “reminding” me to press pay now, LOL! It was laughable how ridiculous she was.
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January 2023 by Fabiola Betancourt
Poor customer service, this lady Maritsa I told her I needed passport photos and she ask me if I could go to Walgreens, because she was alone and busy. She only had 2 customers waiting in line to pay. And she told one of them she was ready to go home that as soon as her boss got there she was gone.I told her I would wait.Then I wait and she keeps taking new customers that came after I had ask for help. While ignoring me and making tired face gestures.
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October 2022 by Al
Possibly worse customer service in existence. The pharmacy employees are not only rude, but disorganized tell you to wait 15 minutes, still not ready after 20. Ordered medications days in advance and still not ready. Transferred all my medications elsewhere.
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October 2022 by Lisa Bradshaw
Each time I visit this location, the manager as well as other staff is very courteous and helpful.
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October 2022 by Maria A.
This pharmacy is a joke, pharmacists and staff, aside of having an attitude, they're confused as to what they have. One says one thing, then the other says another. Then they make you wait, you wait, 15 minutes, then you have to keep in waiting, as though people don't have things to do. When medications have been ordered days in advance, and you go and see what's going on, they keep in telling you to wait, every though they do have said medications, then that's a problem. Inefficient staff in a pharmacy should not happen. And they think they're doing you a favor. I will be transferring to a different pharmacy.
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October 2022 by Robert E Grant
My experience with CVS is always agreeable and pleasant !!!
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June 2022 by paranoid android
God awful experience at the pharmacy. Not just once, but 3 times. I wont be going here anymore. The one on 136 by the falls is WAY better. It is out of my way, but ill make the drive to not have to deal with the CVS on 112. Just lazy technicians.
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May 2022 by nathaly Molina
Everyone here is so nice
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October 2021 by Eugenio Alonso
Staff was attentive & helpful
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September 2021 by Jorge Del Sol
Good morning, I have been going to CVS store 3984 for over twenty years, and I have always enjoyed a positive experience. Yesterday was extremely special and I want to share my experience and praise the Pharmacist. I was experiencing terrible back pain and I was out of Duexis a medication that alleviates the pain. I called my doctor and he called in the prescription. I called CVS and Pharmacist Ms. Lisa-Marie Rodriguez took my call. She explained the timeframe that it could take for the insurance to approve the medication. Ms. Rodriguez went above and beyond to provide me with an alternative to alleviate my aching back. She asked for me to call my doctor's office and asked the doctor to prescribe two separate medications which make up Duexis, are cost-effective and the insurance would cover. Ms. Rodriguez was on target. I was able to get the medication last night, reduce my pain and sleep throughout the night. Ms. Rodriguez is an exemplary person and Pharmacist. Thank you!
