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“Excellent attention from the owner named TaniaI am happy to have bought at Aventura Metress and in terms of prices, I saved a lot.Thank you for being my mattress supplier”
10AM - 9PM
1738 W 49th St Ste 6, Hialeah
Furniture Stores
“Very pleased with the purchase, very good offers and very well attended by Gladys and Jorge. If you are going to choose where to buy your mattresses and foundations, this is the best place.”
“Make sure to ask for Carlos Briceno. He is a great salesman who truly goes above and beyond. He was very patient and does not come across as pushy and try to sell us extra stuff we did not need. My wife and I came back to the store several times before finalizing our purchase for our new patio. Carlos made sure we were getting the best deal and wanted to make sure we were happy. He even gave us his direct number to contact with any questions or concerns. It was a very pleasant experience and we will definitely come back to Carlos when we need to purchase more outdoor furniture.”
“I am so happy to have found Sebastian cross country move he was so accommodating honest and knowledgeable. I am in love with my mattress and love the fact it’s organic and without chemicals.I will highly recommend to any family and friends. Thank you!!!”
10AM - 3PM
5121 NW 79th Ave #8, Doral
Furniture Stores
“The entire process from the previous purchase, purchase and installation was simple and the installation was very good.
The entire process from the previous purchase, purchase and installation was simple and the installation was very good.”
“To start off with, my first experience with Mattress firm was not good at all. I came into the store after having an awful experience at a well known furniture store; I spoke to a salesman named, Afnary. I was completely open about the nightmare I had been through... I wanted to be sure he undertsood my situation.I had purchased a mattress set from City... and it the wrong mattress was delivered (mind you, I had to take a half day off work). They admitted that they'd messed up and requested me to come back in. to choose a new bed as the one I'd chosen had been discontinued. I chose another mattress. I took another day off work to receive this, and to my disappointment, I did not receive the correct mattress once again.All of this horrifying situation was clearly explained to Afnary before we ebven began searching for the perfect mattress for me (finally). After a couple of hours, I decided to purchase a floor model as it was soft. I clearly stated I wanted THAT EXACT floor model. In addition to ordering the mattress, Afnary offered to throw in two pilllows.Sadly, I took another half-day from work and ONCE AGAIN, THE WRONG MATTRESS AND NO PILLOWS! To say I was sickened is putting it mildly. When I called Afnary, he was useless and basically told me too bad.I went to the store adamant that I get good service once and for all! I spoke with Jonathan who just so happened to have been in the store the day I was chatting with Afanry. He remembered me and my situation. Long story short, Jonathan sold me the best mattress, threw in the two pillows I had not received from Afnary, and a bunky board!I have lost a lot of sleep, a lot of money, but I am happy to say that Mattress Firm pulled through and Jonathan is the best. Afnary should not be a salesman - horrible customer support and simply no follow through. Thank you, Jonathan!”
“Customer services was superb!! Miriam was amazing , she was patient and polite and made sure she handled all my concerns. Her responses were fast and prompt and she made sure that I got something very nice for the price range I was looking for. I can’t wait to get my new bedroom set ! ☺️?? Definitely check these guys out you won’t be disappointed.”
“Pedro Melian has been an excellent seller, he has spent two hours of time trying to show us the best of the best, a very good seller and he guaranteed us that we are buying the best of the best!”
“Very happy with the service, punctuality and quality of their products. We ordered the Isabella bed and it exceeded our expectations. They treated us very well, they advised us, we set a date for delivery and without fail everything was ready for that day. I highly recommend them.”
“Our purchase was a custom cantilever umbrella canopy replacement. From beginning to end of the process I was treated with respect and kindness. The process was a breeze. Once a decision was made on color choice we got the canopy in about 5 weeks. It is without a doubt top quality workmanship and fits perfectly. We love the product and appreciated how easy it was to order. Thanks to Miss Kelsy who made it a painless process!
Thank you to all involved”
“Our "Sleep Expert" William was extremely knowledgeable and helpful. He helped me find the best choice for my needs and answered all questions and concerns in a professional and courteous manner. Great customer service from beginning to end.?Recommend this location highly.”
“Beautiful furniture and enjoyed working with Michael! Good communication and delivery was the best ever! Delivery people treated my new furniture and my home as if it was their own! Thank you!”
“An incredible experience! The bed is beautiful. Larzarra, who sold me the bed, was excellent. The delivery arrived right on time and the guys did an excellent job assembling. I recommend this place 100%. Five stars without a doubt!”
“Ordered the Arielle bed with storage and nightstands. Only one of my nightstands arrived on delivery day and I had a difficult time contacting anyone that was able to fix this issue. I eventually got Elizabeth on the line which was a god send. She knew exactly how to tackle the issue and always followed up promptly when promised. Her professionalism salvaged what would’ve been a disappointing experience with this company. Now my 2nd nightstand is scheduled for delivery, and thus far I am extremely satisfied with my Arielle bed and nightstand I’ve received.”
“Excellent products and sales services! Jen went above and beyond our expectations. 100% recommended. If you are needing a mattress, just go to Mattress Firm Dadeland and ask for Jenifer. She’s amazing, knows about the product she sells and has all the patience of the world.”
“I had a wonderful experience working with Eclectic Elements! Monica is the best person of contact in her industry with an amazing products designed by her. If you are looking for a unique item for your home this is the place to find it!”
“My experience here was AMAZING!!!! The process was super fast! I got approved fast and Tony got me all set in a jiffy with the paperwork! I was offered a complimentary drink while I filled out my paperwork! Tony really made me a happy girl!!!!!”
“Daniel was the person who helped me. He was very attentive and professional. He knew exactly what he was looking for. Service with excellence. I recommend it to everyone.”
“Kevin and Damien REALLY knew their product lines inside and out. They provided an informative and unpressured sales presentation moving me through the decision making process. I purchased and the bed will be delivered in 48 hrs. I recommend this team and location.”
“Ricardo, was an amazing sales person, he took his time to explain everything I needed to know about the mattress I was looking for and I ended up buying a base also, He offered me a great deal. He was very patient, friendly and very professional. I highly recommend this location if you are looking for a good deal. Thank you so much Ricardo.”
“We decided to buy the mattress today with Mariana. She is very professional and provided us, in advance, all the information that we need to make our decision. She has great customer service skills and helped us through the whole process with fantastic attitudePlease recognize her workGeorgina”
“The sales person named Ana was very friendly and very helpful in assisting me in purchasing a new mattress. Ana is very professional and provided excellent customer service.”
“After shopping around for a few weeks, I ended up going with this Mattress Firm store. Not only because of their price, but also because of the great customer service. I initially walked in a few weeks prior to my purchase, mainly "window shopping". I was greeted by Karina. Although I made it clear I was just looking, she was very eager to help. Very nice, professional, friendly and informed on the package I was looking for! I walked in about a month later and she immediately remembered who I was. I told her I was still interested in the same and was ready to buy. Not only did she have me out of the store in 20 minutes, but have me an even better deal that the original! Customer service sometimes seems to be a dying art. Karina, and Alex who I briefly met, but saw the way he attended to his customer while I was there, were definitely the exception! Great experience overall and I'd highly recommend this store. Thank you so much and best of luck!”
“Staff was very nice And took the time to explain details of all beds and what would be the best for me. Very happy with my purchase and would recommend anybody needing a bed to go to mattress firm.”
“Went in searching for what I would call “just the right mattress” and Ricardo gave me just that within the price range I was looking for. He took his time and explained the benefits of what he was suggesting. Thank you so much for all your help Ricardo!! Totally recommend”
“Luis treated us very well, he accommodated our needs, and answered all our questions, he coordinated the delivery, the furniture made sure that everything matched the decoration of the house. Excellent service from you.”
“A lovely place with an excellent work staff. The quality of the furniture is priceless. I have made several purchases, always with the same girl and I have received an exceptional treatment. Here I leave you her code (8295) and her number in case you want to contact her (603) 803‐0373, I highly recommend it ??”
“Chigozie was a pleasure toWork with. He was very personable, very patient and kind. It didn’t feel like he was trying to sell me anything which in turn made me feel relaxed when making my decision. I have been needing a new bed for a while, I’ve been to a few mattress firms within Miami but, when coming to the one in North Miami and working with Chigozie is when I felt secure with my purchase, every other time I felt like I still needed to think about it. All thanks to him, ask for him the next time you’re shopping for a new bed!”
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“Went in to get a new mattress and left completely satisfied. Alex not only ensured we got a mattress that met the needs of both my husband and I, but also tried to make sure we didn’t break the bank with his whole Lamborghini and Corvette analogy. He was very personable and was even able to help with the perfect adjustable base for our mattress. I highly recommend!”