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January 2024 by Karla Kah
Horrendous bank!! Horrible customer service! They closed my card and forced me to get a new one each time (3 x in a 3 week frame time) she didn’t expedite the delivery as I requested and it created a night mare of CHAIN problems’ effect as expected I called so many times but customer service is a jokeThe Lincoln rd and 16st and Alton rd staff only speak Spanish like they’ve in their barrio and only would speak English judging your appearance disgusting ?! I’m not against ppl who speak other languages if a customer doesn’t speak English and want to be help great! But ask first!!!!!!! Help them in their language but imposing your language against Americans is discriminatory and disrespectful ( if you want to speak Spanish do so with your friends, family, in your home, country not in your job here in the USA specifically when no body asked u for) my friend is Chilean but according to your employees he look Chinese so they speak to him in English when he could use help in Spanish )
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January 2024 by Victor L.
Awful customer service. Never come back to this place. They have no manners or education.
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January 2024 by Mia Murr
The most inconvenient bank ever! I want to open a savings account with my business. 3 times i tried - they always are busy or saying 2 hours (!!!!) are not enough to open the bank account.
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January 2024 by Justo Bernard
How can it be that you cannot withdraw money by presenting your passport. 20min wait for nothing. Nicholas attended to me. A disaster
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December 2023 by Jeffery T.
HORRIBLE HORRIBLE BANK, I got scammed by PayPal for 1900$ and 200$ from cash app. I didn't approve of this transactions, but the bank disagrees. I was totally scammed or hacked, this has been going on since September. If you're thinking about TD, please please go else where. I will eventually close my account, they are crooks& don't have your back on any fraudulent activity . They claim the customer did it. The most incompetent bank I've ever seen..I keep disputing the charges and TD fraud department said I did it or profited from it. I've been with my company for 33 years. Own 2 homes! I told them I have better things to do than set home and scam them or PayPal, one supervisor I got on their 24 hour assistance. Looked at it and said this has fraud all over it, she didn't know why the " back room " who has no phones, keep rejecting my dispute. Their 24 hour assistance is excellent. But Shame Shame on you TD BANK . I WANT MY STOLEN MONEY BACK!!!!!And again this is TD bank on 350 Lincoln Road, Miami Beach! BUYER BEWARE!!!!!Next stop Better Business Bureau!
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December 2023 by Douglas Jacobson
Angel and the rest of the team at this branch were extremely helpful in handling matters regarding a TD business account. I highly recommend this branch.
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November 2023 by Igor Bukarev
Bad service.What's the point of renting such a huge space if only 2 employees work? As a result, there are always huge queues.It is shame, TD management !Definitely NOT convenient bank, as you mention in your slogan.
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November 2023 by Tim S.
Completely useless staff, and super lazy….. told me it’s impossible to open account today when there was enough time to open 45 accounts. Don’t waste tithe time at this branch
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April 2023 by maria r.
If I can give 0 stars I would. Basically fraud on my home equity line of credit. My line somehow attached to someone checking account for overdraft fees. Td bank can't find where the money went. Can't find the account it went to and I could be responsible for these charges. Over 6k.
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March 2023 by Pablo Jordan
Ask for Al. He is super nice, professional and honest. Best experience with him
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March 2023 by Robert m.
I came from NYC ,and have a large bank account with the bank I wanted to cash a money order and they refused to do itThe employees including the manager were very rude and uncooperative I never experienced such treatment in our NYC branchSteer clear of this branch!
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November 2022 by Anđela Kulišić
I have never ever been treated more badly in my life than in this bank.I went to open account with all the necessery paperwork and everything needed.Their employe was the most unpleasent person,said my passport wasnt valid bcs it isn’t on english,and it is on croatian and english,the unprofesionalism in this bank is something beyond understandable.Avoid this bank as you will be treated badly and with no respect. Luckily there is Bank of america across the street who made me account and i Had great Experience with them.
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October 2022 by Kaylie Clayton
I wish I could give it 0 stars. Attention!! if you’re a black person this bank does not care about you. This is the most racist bank I’ve ever been to. they treated me like I was invisible & chose to help a white person that skipped me in line first. They even raised their voice at me when I asked a simple question. DO NOT COME HERE
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October 2022 by Gergő Nyika
No information , they can't help with online banking no professionals, they looking for problem in your phone , number, internet connection everything
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August 2022 by Evan Guthrie
This TD Bank location on Lincoln Road in Miami Beach is a great place to go for quality banking and much more. The staff here is very friendly and knowledgeable.
