“Excellent in every way! If I could give them more than 5 stars, I would. I am in this store on a weekly basis for various services and they always go above and beyond my expectations. Craig, Roy, and Danny are always delightful to work with, as is every team member who has ever helped me. I purposely use this store even if other stores happen to be more conveniently located to wherever I am going that day because I know they will give me the highest levels of service. Highest recommendation for any service you might require, whether it’s an Amazon return, paper shredding, or packing up complicated items that need to be delivered safely across the globe.”
“I’m one of those people who brings a tote full of returns and sometimes I feel bad for dumping so much work on the store associates. But Abby, Savannah, and Matthew have consistently provided super quick, friendly, and upbeat service. Store manager, please consider giving raises for these indispensable service providers as they contribute greatly to the success of this UPS store.”
“I have been to this location several times since they hired a new manager. His name is Julian and he and all the other associates there are so friendly and helpful. I had a very important letter to mail and they helped me with that and with the Amazon returns I had. I have other stores closer to me, but I would gladly drive a bit further in order to get the kind of help I got at this store. They deserve 10 stars in my opinion.”
“8/23/24: Christian, the site manager here, is AMAZING!!! My husband and I were having serious problems with the site manager at extra space storage on Clark Rd. They red locked us out of our unit 4 days before they legally could and refused to take lock off even though we were moving. We had spoken to at least 12 customer service and managers who promised to have a district manager contact us(who never did). Decided to ask Christian for advice and within one hour it was fixed!! We were able to retrieve all of our things and our bill was wiped clean. I’ve never received such amazing customer service as she as provided/. Thank you Christian!!!!
We LOVE IT!! Moving from Extra Space and it’s like night and day! Life stporage has trucks, 24hr access, etc so pop ladders, it’s affordable and it’s tr populy cool inside the building. We would recommend this facility to anyone looking for storage”
“To say that Sara is a true professional and a person who cares would be an understatement. As someone who recently lost his grandfather last year, Sara has been more than helpful assisting me with digitizing my grandfather's key medical records and legal documents to send to the appropriate recipients over the span of a year via the UPS email system, the service of which is fairly priced. I definitely look forward to continuing business with UPS and Sara.”
“What is the most important reason for giving that rating? I consistently receive outstanding service at this UPS store. They are fast, efficient, and very polite. I appreciate that they offer a folder for printed documents, which shows attention to detail. Unlike some other UPS stores that charge $1 for taping Amazon boxes, this one does not, making the experience even more convenient. Their exceptional service sets them apart from other locations.”
“During my visit I observed Michael was very pleasant, knowledgeable, and seemingly eager to learn. I was also very impressed with his response to being publicly criticized by his colleague. I also appreciated how they were able to apologize to Michael for their critical response soon after. Also, the manager was visible, friendly, and engaging with customers. Good team.”
9:30AM - 3PM
1180 8th Ave W, Palmetto“Fastest, friendliest, most efficient UPS store. Employees were extremely helpful and instrumental in getting customers taken care of. This place is Staffed. I received help from Barry on my visit. Exceeded my expectations as I was out of my office today.”
9:30AM - 3PM
4411 Bee Ridge Rd, Sarasota“Chad went above and beyond the line of work to help secure a box that was almost shipped without the contents. He went out of his way to find the empty box so that I could ship what I needed.”
8AM - 4PM
8955 US-301, Parrish“I have used this store for 5 years for all of my mail needs. Every person there has always been helpful. The store is always clean. And they do a great job when the lines get long! Can't recommend them enough. I'm moving so won't be using them any longer, and I'll miss those folks.”
“I mistakenly ordered an item and had it shipped to a former address in Parkland. I contacted the UPS Store and Ravi was extremely helpful! He volunteered to drive over to the home to pick up the package and then ship it to me at my new / correct address. He was very professional and friendly, and especially responsive to my unusual request. Thanks again Ravi!”
9AM - 2:30PM
8374 Market St, Bradenton“I have returned sooo many items to amazon at this location and they never give me a hard time. They are efficient and extremely knowledgeable as well. They even called me to come back one time when I had left packages (worth hundreds of dollars) there on accident! This is my favorite ups location to go to!”
“The staff at this location are incredible, and offer a level of customer service that is missing in today’s society.
Luke, Heather and Mike are super friendly, go out of their way to connect with customers, and ensure everyone leaves satisfied & with a smile on their face. They know my name, my favorite football team, and they know I will return for all printing/shipping needs. Go Bills!”
9:30AM - 3PM
8350 Bee Ridge Rd, Sarasota“The staff at this UPS makes it feel like a local neighborhood shop instead of a corporate chain store. Peter and the staff makes the store feel like the Cheers for shippoing packages. A place where everybdy knows your name and often has our mail from our mailbox ready for us when we walk in.”
“Incredible customer service, very personable and respectful. I truly appreciate your professionalism, and continued help even when I was over in the Middle East. You are true to your word, and I am grateful. Thank you.”
9AM - 2:30PM
4654 FL-64, Bradenton“they were not expecting a notary service at 5:30 pm thinking they cut off at 4pm, but their computer said i have appointment at 5:30 pm. the staff was very accomodating and helped me immediately. notary service was done and the lady at the counter even let me skip the line and served me first right after i finish my notary service. awesome people at bradenton office”
“This is the best place! A must go! They are excellent ! Ready to help and just class act business and open a lot and stand out from the rest !!!! Great ppl u won’t be disappointed !!! They appreciate the business too , it shows ! Ty so great and helpful …. Maria C”
9:30AM - 3PM
5265 University Pkwy Ste 101, University Park“I recently visited the UPS Store, and I couldn’t be more impressed with the level of service I received. From the moment I walked in, I was greeted with a warm welcome, and the staff were incredibly helpful and efficient. They assisted me with shipping a package and made the process completely stress-free.
The store is well-organized, and they offer a wide range of services beyond just shipping, including printing, copying, and mailbox rentals. It’s clear that customer satisfaction is their top priority, and they go above and beyond to ensure everything is handled smoothly.
I highly recommend this UPS Store for anyone looking for reliable, professional, and friendly service. I will definitely be returning for all my future shipping and business needs!”
“Heather and Lisa are so helpful nothing is too much for them. They know their customers by name and they care about them personally not just as customers but as people.”