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March 2024 by Richard Podvesker
Today I had the most pleasant experience with the help of Antonio. He is the true definition of customer service! Antonio took all the time i needed to answer my many questions and setting up my account. I wish more people would be as attentive as Antonio!
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March 2024 by Trent Buck
We have needed our storage unit for longer than expected. During our three years of storage the rate has been increased 4-5 times. Cube smart currently advertises our same size unit both not on the first floor for more than 50% less than we are currently paying. I cannot get anything near that rent keeping my contents in the same building. If they charged me twice what they advertise for the same unit, I would still be saving money. Basically forcing me to move my contents. I understand they this is just how the business runs. They know how inconvenient it is to move your things so they just keep raising the rates until you leave. Very disappointing.
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March 2024 by Thadd Pokabla
Antonio and Alcardo were top notch with helping me with my needs! Very responsive and helpful! Thank you men!
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March 2024 by Susan Holt
We had to change storage rooms and Antonio and Dawn could not have been more helpful. They answered all our questions and made the process easy. They go above and beyond to help renters. We are grateful for their help. Also, we have been with CubeSmart for ten years and we have never seen any infestation of our storage bin or in the hallway areas. The staff obviously takes pride in keeping the premises clean.
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March 2024 by Mike DeFi
I was harassed by Antonio and there's a homeless guy with a dog being allowed to live in the parking area. Dawn would not help and ask the truck owner next to me straighten out his vehicle which was partially in my space . I could not open my door . Poorly run operation.
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March 2024 by sergio de castro
Excellent place to store your stuff.
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March 2024 by Dr. F. Adams
Excellent customer service, very efficient procedures
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March 2024 by Mitra Zargar
Everything about this location is great! The staffs are very helpful, the place is clean and the whole process of check in and check out goes smoothly. Definitely recommend it!
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March 2024 by Siara Gill
Great customer service, I had an issue getting into my unit, it was right at closing time and Antonio didnt hesitate at all to help me. He got everything all squared away for me.
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March 2024 by Mark Sydow
Very helpful office manager, but deceptive pricing. Listed price doesn't include required monthly "protection plan" fee and one-time "admin fee".
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January 2024 by Joy Bartmon
The manager is very nice and helpful. The units are clean and dry. It appears to be secure with cameras and coded door locks.
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November 2023 by Shantrice Grant
Staff was very helpfully with getting me in the correct size parking spot. Showed me the parking spot and helped me get the best rate for the two trucks I have stored with them.
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October 2023 by Lorraine
Antonio is the best he is friendly knowledgeable considerate n caring from the beginning of my sign up for rental he listened to all of my needs n concerns n went above n beyond to make. Sure I was completely satisfied..I am extremely happy with his service!!!
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October 2023 by Julie Tella
Antonio in the office was extremely helpful. This was my first time renting a storage unit so I had lots of questions. He was courteous and took his time to explain the process. Antonio is top notch in customer service !!!
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October 2023 by Ryan Paynter
The young woman in the office when I visited the storage facility was what made my experience so good. I had currently moved 90% of my belongings to my new location, but I needed the last few items moved to a smaller unit until I was able to relocate those items as well. Adrianne assisted me in the office and she was everything a company could ask for out of an employee. She was very courteous, professional, knowledgeable understanding, proficient. She found me the perfect sized unit close to my old unit and had the units changed and set up on automatic payment in no time at all. She’s gets an A++ for her work abilities.
