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November 2023
Very satisfied with the staff at Budget key west airport, they are helpful and they care about the locals that used the service, cars are nice, clean a very good prices.
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August 2023
The employee JC was the rudest person ever. They didn't have the vehicle I reserved had no care in the world to try and accommodate me with something similar and still charged me the price for a smaller vehicle. She should get another job that doesn't have anything to do with customer service.
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August 2023
Was charged over $100 more than the initial reservation and fee estimate. Purchase fuel option and returned the vehicle with a full tank and was still charged for fuel. Attempted to contact for explanation and unable to get a live person to resolve. Very disappointed.