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November 2022 by Edward H.
We bought a refrigerator at NEX Jax. The price was very competitive with local vendors and no sales taxWe were out of town for the delivery so our neighbor was in the house waiting. We paid for delivery and disposal. They brought the fridge in the front door and left it in the foyer when it wouldn't fit through the hall door. They didn't take away the old fridge for the same reason.When I got home I dollied the new fridge through the garage into the kitchen. That door was bigger and I pulled the door pins for the extra inch I needed. I'm still waiting for the refund for the cash I paid to have the old fridge removed. I dollied the old fridge out through the garage door.
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November 2022 by John V.
The NEX facility itself is nice but the checkout line is consistently glacial. Management should prioritize training.
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February 2022 by Tara G.
I've been blessed to enjoy the perks of military service pretty much my whole life. First as a Navy daughter and now as a Navy wife. One perk is the opportunity to shop at the Navy Exchange tax free! We were really just here today killing time before a dr appt at the hospital, but I came across perfume I've been meaning to buy but just didn't have a chance to yet. I noticed here it was about $10 less than at Sephora not to mention the savings from not having to add tax to it. Score! I'm not a big perfume wearer but I like this one and who could pass up that savings? I may keep it or my mom may just be the owner of a new bottle of perfume. Lol If you have access, definitely recommend checking this place out before shopping out in town! The savings may be worth the drive to your local base/NEX.
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February 2022 by Joel S.
Not very clean. You can tell there are two separate sides. One side is the ghetto and the other side is the Hilton. Big plus, the cashier was nice as could be.
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July 2020 by Angel A.
I'm over them. Every time I order something from them it turns out to be a problem. I'd rather pay taxes than deal with their poor customer service. I ordered a Mac and it took them 5 days to call me and say that they can't ship it because I used my husbands military star card on my account. Maybe they should word that on their website. They told me I'd have to reorder it and wait another 5 days for it to ship. No thanks assholes I'll use a better company like Amazon and get it in 2 days. Previously I ordered a Apple Watch and it took weeks to come...they really need to do better.
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February 2020 by Drew P.
This is a HUGE Navy exchange and is always "a must stop" for this military retiree....whenever I'm the area. I visited this navy exchange a few weeks ago, while I was staying at the navy lodge. I always enjoy shopping here, because they have anything and everything that you're looking for. And like all military bases the PX/NEX always has excellent prices and great deals. There is always plenty of clothing for all ages and nationally. The facility was very clean and well maintained. The staff was very friendly and professional, during every engagement that I encountered. I'm positive that I will be back in the near future!!!
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November 2019 by Evelyn G.
Buying furniture here is a headache. Even though they have a display room at Mayport, you can only pick up at NAS. In addition, cost of delivery is $100 for every 5 pieces rather than furniture set, and $10 for each additional 5pcs. So if you buy a dining set with 6 chairs you need to pay 110 for delivery. In addition, if you return there is a 15% restocking fee so you have to be absolutely sure you love it. Also, when buying shoes the sales person had a bad attitude! When I put the shoes back on the shelf rather than leaving on the floor or chairs like most of the people had done, she gave me such attitude!
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September 2019 by Joshua S.
Ah the Navy exchange. Here the prices are overall pretty good but it is not the cheapest you can find it even without having to pay tax. Everything from their Black Friday sale to their normal every day prices cannot compete with outside stores. I think the one thing I do buy here are drinks but otherwise I can always find a better deal when it comes to technology or merchandise with a quick Google search. It is a great one stop shop as it does carry everything from clothes to technology to military items to beverages. The uniform and tailor shop is pretty reliable. Turn around at the tailor shop can reach a few weeks so make sure to ask for a rush order if you need it quick. Never had an issue this far with the tailor shop as far as how things looked. All in all this is a great catch all store. You may walk out with a good deal but it won't be the best deal so immediately compare online before making a big purchase.
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September 2019 by Linda R.
I have shopped here for many years and for the past year this NEX has truly gone downhill. The prices are not good and the service is horrible. There was a long line to check out in the back of the store and this lady name Yang opened a register she acted like she was doing everyone a favor by checking us out....not to mention her very unprofessional attire! The prices here used to be great for members of the DOD but that is not the case any longer. I inquired about AirPods and they had an open box special for $189 u can buy these at Apple for $159. They guy told me they are the newest ones...well so are the ones on Apple for $159. I will not shop in this store again because of the level of service!
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March 2019 by Ciera H.
Great store. The food court is not one I recommend going to but the store itself is great for shopping. There's always a great sale In The home department and kids. I'm not sure if this is connected with the outdoor bed. But that store is a 1 stars and that's bc they actually have stuff to purchase there. Everything at the outdoor store is over priced and they could bring more things there to make me what to go here.
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September 2018 by Sergio I
If you need uniforms done on the same day , just ask. I had a rush job that I needed and they only charged me $1 more. Totally worth it!
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May 2018 by Ariel N.
This mini mart provides customers with a convenient one stop shop for gasoline and sundry items. In addition, there's a drive thru car wash and a station to fill your auto tires with free air. Gasoline prices are typically lowest found in Mayport and there are several pump stations to include diesel.
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April 2018 by Michael McCord
Do all mini-marts close at 1800??
