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November 2024 by Ava Pitts
Great store but smaller than most I have been in.
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August 2024 by rayan bouhairy
Worst worst worst customer service ever. My order was cancelled without even receiving a notification or email that my order was canceled. I placed my order again and after 2 days they canceled it again and again for no reason. Now the items are out of stock and I can’t get the items that i wanted. That’s the third time i call to get this solved and after waiting for 2 hours in the queue and nothing is solved. Whatever i wanted is out of stock. Literally the worst customer service and not professional at all. Never going to purchase anything from here again and wouldn’t recommend for anyone to purchase anything from them. They may have offers but they give you hard time to get your stuff and it’s a hassle until you receive it. WORSTTTTTTT
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May 2024 by whitney Greer
I never signed up for a VIP account and they charged me 59.95 for months. When I caught I called the customer service, it was a nightmare
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May 2024 by N S
Literally the worst experience i ever had in my life staff are super slow and rude never again.
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November 2023 by Aaron gray
Wife loves the store...what else can I say.
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November 2023 by latrall simon
Great experience
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August 2023 by Chris Webb
HIGHLY RECONMEND THE CLOTHES FOR ACTIVE INDIVIDUALS. The quality of the clothes are incredible. I work out every day and the shorts I purchase is very high quality and comfortable. I cant wait and go back to get more. The store is beautiful and well maintain. The management really helped me in my purchase. I have been buying Fabletics since 2017.
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July 2023 by Abigail Vitek
DOT NOT SIGN UP FOR VIP. They pull money out of your account early with no explanation and offer no help. They make it impossible to skip a month. If you cancel VIP they take the credits that you already paid for. Scammed me for $130
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June 2023 by Alexandria Gowder
I’ve only ordered online and it was a nightmare. Said 6-10 business days and took over two weeks. After 12 days I reached out and had a long back and forth conversation over messenger to get new items sent to me and at first ignored every request I had (rushed shipping since it was so late, replacing out of stock items with something else at the discounted rate I originally ordered, etc). Rushed shipping is supposed to be 3 business days and 4 days later it’s still awaiting carrier pick up… also the monthly membership makes no sense to me… so expensive. Only reason I’m giving two stars is because it’s good quality.
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April 2023 by Dorothy Mantooth
Went in and asked for plus size sports bras. The worker literally said "what's that"... Then said Oh yeah they're scattered throughout the store and dismissed me with a wave of their hand.
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March 2023 by Christopher Shuff
Great service from the Jacksonville, FL store today. Megan was especially helpful today helping me find the right option and alerting me of the VIP details. She's definitely the reason I chose to purchase fabletics. I purchased 7 shirts and 7 shorts total.
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February 2023 by Rob M.
I tried to order about $500 worth of clothing online. Everything seems normal but at the end of checkout you have to "Agree" to terms. Fine, seems average but if you read terms it states monthly fee to join VIP club that can be cancelled "At Anytime ". Okay also fine, so I place order. Later I decide to " cancel" my VIP membership which falls under anytime? Agent states that by cancellation it also cancels order. Okay, I can't faithfully do business with companies that are dishonest. Never again will I do anything with Fabletics. I will continue with Dicks and Lululemon , quality retailers that aren't using sneaky underhanded tactics to scam customers.
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February 2023 by Michelle Silva
Had a shopping delivered to the wrong address and customer service refused to replace it and didn’t even listen to my situation properly. Very disappointed. I lostMy money. Never got my products. Never buying from them again.
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February 2023 by Tali Talks
Expensive AF! But high quality fits. Great styles. I got to save then go back to buy. If someone want to help me look good in the gym cash app me $lifeasrhasha so for real
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November 2022 by Virginia Gresham
I placed an order Over a Month ago. I just called Customer Service and was advised my 104.00 order was returned with no explanation as to why. I have canceled my membership and I’m going to make sure I let all my friends and family know how horrible of a company Fabletics is.
