Cell Phone Stores in Homestead, FL

25 locations found near Homestead
View Map

“This T-mobile is a standout from the rest and I could say that confidently because of one employee. My mother and I walked in only to compare prices between our current provider and T-mobile. The check in process was smooth and the people were respectful and homely. Within minutes we were introduced to Anthony the gentleman who was to help us. He gave us a handshake and asked us how he could help us. After a 30 or so minutes we were convinced to join T-mobile. Anthony was patient enough to explain the plans so we made sure we understood and gave us the prices we would be paying. He showed us the fine print so we knew what we were getting into and more importantly he didn’t pressure us at all. He advised what he would do and gave us the best possible plan for a family of 6. My mother who isn’t one to capitulate to aggressive sales tactics told Anthony that he was good at his job and that he had her convinced. No aggressive sales tactics were used and we felt we were treated like human beings rather than dollar signs. The amount of space he gave us and how personable he was towards us really sealed the deal along with the great promotions. If you need any help with service I can highly recommend Anthony and I hope he gets rewarded for the service he provides.”

4.6 Superb95 Reviews

“The best best best repair company down south! Pedro and his team went far and beyond for me until my iPhone 14 Pro Max LCD screen repair was 100% complete. Two convenient locations AND a mobile service that’s available at late hours. Prices can’t be beat! DEFINITELY recommending to all my family and friends. Going back soon for my very much needed shatter proof screen lol. Thank you guys!!!!”

4.7 Superb58 Reviews

“JP and his staff are amazing! I went in to switch from Verizon to AT&T and he made the process a breeze ? I was looking for a good price and he explained all of my options in details. I got the best deal and phone all thanks to him! His customer service and communication skills were excellent (unlike many places here in Miami)Highly recommend!!”

4.8 Superb44 Reviews

“The best store whatsoever..Stephanie helped me so big..I got ripped off on the store on 8th street..and I explained it to her and she helped me get out of that bind and on track!!!! Thanks so much steph..big help..awsome employee!!! I wish the world had more people like you.such a beautiful soul.this is Adam the mechanic..I'm sure you remember!!! Thanks!”

4.6 Superb21 Reviews

“Crystal. And Adrian are the best very good. Price is very good. Customer service, leaving Cricket very happy will be asking my families and friends to comeS in Cricket better than the other location by homestead hospital. I’m glad to have found this one.”

4.3 Superb39 Reviews

“One thing I've always loved about boost Mobile they always have a store near. Nice and clean and so well organized. Always a nice selection of phones display. The sales reps are always knowledgeable and very helpful. Found what I was looking for since my first phone my LG 5 stylus had broken. Being an old customer, I managed to get a wonderful deal on a Galaxy A13. I've been around a number of the least greats mobile phone providers. I have yet to see one that tops boost Mobile in customer service. Don't take my word see for yourself.”

4.2 Good24 Reviews

“I don’t even have a year with this company and as today I never have problems with the signal, I have service always and they said that sometimes they has lower velocity because the system are very busy but I never have problem with my service of the internet!!!! I hope they don’t change because I’m a person that I always pay a lot of money with others recognize Companies for have a good internet service and never have the offer of free or unlimited data. Well my husband and I before we change with Criket we pay around $180 monthly and only we are 2 person!!!! Well I just said that I’m very happy and make a good decision the day I change with CRIKET!!!! I recommended 100%!!!?????????”

4.1 Good32 Reviews

“The technical support staff was super helpful. I was able to sign up for a tablet for an additional $15 / monthly onto my plan.I wanted the Moto G Stylus phone - which they didn't have in stock at the time. They had other Moto G phones, however. At this particular location, I only signed up for the Tablet.Great experience.”

4.1 Good29 Reviews

“very clean, good people who always greet me at the store! i remember consuleo is one of the workers who never fails and always helps me out! as well as the other employees. they have a lot of patience. good metro store to come into for either payments or buying a phone or even an acessory.”

4 Good23 Reviews

“Jessica is an extraordinary customer support representative! Helping me quickly & efficiently, I was in and out of the store thanks to her knowledge of my phone reception issues??”

3.8 Good21 Reviews

“I went to Metro Mobile to help me put on a cell phone cover and the customer service agent was really helpful and kind I really appreciate the help this is definitely a place I would go again”

3.8 Good28 Reviews

“The employee Esteban Herrera, a wonderful respectful person, unique attention like I had never had in my life, it should be like that with all the people who work there in the store, it is unmatched and unique.”

3.8 Good76 Reviews

“Lately have been shopping at this store more often since it is on the street I live on! For a walmart the store has been well kept and clean. The produce is usually always fresh and the area looks pleasant. The selection of grocery items has been stocked lately with all my favorite products. The cashiers are not many but with all the scan and go lanes it makes the checkout experience faster then the usual lines at Walmart.”

2.5 Average2 Reviews

“The best attention I receive in this store, it is the second time I have problems with my phone number, I look for help in other stores and the terrible attention, in customer service they only know how to put a ticket and they do not solve my problem, this time I was attended by Sheila, very good attention and concern for the users!!”

3.7 Good71 Reviews

“Went in with an issue with my phone, Antonio’s customer service was exceptional ! I truly appreciate him with his knowledge and expertise to help me with my problem ! Thank You Antonio !”

3.7 Good110 Reviews

“A special THANK YOU to Bridget at TMobile Florida City for more than two hours to help out Grandpa transfer his number and get connected. I was worried about him because he’s old and I worry about him being taken advantage of. Bridget was the true professional! Thanks!”

3.5 Good66 Reviews

“Exceptional Customer Service with Room for ImprovementMy recent visit to the T-Mobile store left me thoroughly impressed with the level of customer service provided. From the moment I walked in, the staff exhibited a deep understanding of their products and services, demonstrating a commitment to addressing customer needs with expertise and professionalism.The associates at T-Mobile were knowledgeable and went the extra mile to ensure that I was well-informed about the various plans and devices available. Their willingness to answer questions and provide tailored recommendations showcased a genuine dedication to customer satisfaction.The customer service experience undoubtedly sets T-Mobile apart. The staff's approachability and patience in addressing inquiries contribute significantly to creating a positive and welcoming atmosphere within the store.However, one area that could benefit from improvement is time management. While the staff's focus on each customer is commendable, the wait times for assistance could be reduced to enhance the overall efficiency of the service.Despite this minor drawback, I would still choose to visit the T-Mobile store over other competitors. The exceptional customer service, combined with the staff's knowledge, outweighs the inconvenience of potential wait times. The team at T-Mobile has succeeded in creating an environment where customers feel valued and understood, making it a preferred destination for all my mobile needs.In conclusion, T-Mobile's store leaves a lasting impression with its outstanding customer service and product expertise. While there is room for improvement in time management, the overall experience makes it the go-to choice for those seeking reliable assistance and a positive interaction when addressing their mobile needs.”

3.2 Average80 Reviews

You May Also Like