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“I have visited the United States Postal Service (USPS) ten times recently, and each visit has been marked by excellent service. The USPS consistently provides a crucial service in delivering mail and packages across the country, and my experiences have highlighted the reliability and professionalism that characterize their operations.
From the moment I step into a USPS location, I am greeted by a clean, organized, and well-maintained environment. This immediately sets a positive tone for my visit, making it easy to navigate through the different services offered. The layout is intuitive, with clear signage that helps customers find exactly what they need, whether it’s mailing a package, purchasing postage, or accessing a PO Box.
The staff members at each USPS location have been consistently courteous, friendly, and professional. They are always ready to assist with any questions or needs, providing detailed and helpful information about the services available. Whether I am inquiring about shipping options, purchasing stamps, or sending a package, the employees take the time to explain the best options, ensuring that I make informed decisions.
One of the standout features of the USPS is the range of services they offer. During my visits, I have utilized various services, including domestic and international shipping, certified mail, and money orders. The options for different delivery speeds and tracking capabilities provide flexibility and peace of mind, knowing that my mail and packages will reach their destinations safely and on time.
Additionally, the USPS offers convenient tools and resources that enhance the customer experience. The self-service kiosks are particularly useful for quick transactions, allowing me to print postage, buy stamps, and even ship packages without waiting in line. The USPS mobile app and website also provide easy access to tracking information, postal rates, and other essential services, making it simple to manage my mailing needs on the go.
My ten visits to the United States Postal Service have been marked by consistently excellent service. The friendly and professional staff, the clean and organized facilities, and the wide range of services make the USPS a reliable choice for all my mailing and shipping needs. Each visit reinforces my confidence in their ability to deliver high-quality service, ensuring that I will continue to use USPS for my postal needs. If you are looking for a dependable and efficient postal service, I highly recommend visiting your local USPS location.”
“The BEST post office on the island, thanks to the pleasant staff. Maddie and Joel are helpful, knowledgeable, spirited and cheerful. You won’t receive better care elsewhere...”
“Not your "typical" USPS staff!!! Here, I always receive excellent, courteous and quick service from people who actually smile, say hello, and ask how I am. Thanks to everyone at this USPS location.”
“Now that I have been here for some time now, the staff is amazing !! Shout out to coach joe.. he really brightens up the day! Thank you to all the staff that continuously help and understand my learning curves”
“I had no idea what I was doing. The wife needed me to do something, she was out of state.Both gentlemen behind the counter were very helpful, friendly and efficient. Long line but not much waiting.I was served by Bob. He told he he would take care of me and he did.”
“Very convenient post office with a mom & pop type feel. Sisko is awesome and always willing to go the extra mile to assist! Have never had a bad experience here, looking forward to continued business with this location!”
“Its in the gas starion. YOU would Not find it if you didnt know it was inside the Gas stationGreat idea...No crowds or lines for mail service!!!But ita a full service post officeThe clerk was very helpful and so was a postman who hsppen to be therr picking up the mail whew!!!”
“Huge shout out to Malia (definitely spilling it incorrectly) who went way above and beyond to help me get my package so I could make my flight later this afternoon. She definitely could have told me tough luck, but she decided to help. I hope she is recognized for her excellence. What an absolute legend. Get her a raise!”
“Very nice black young lady helped me to get my passport renewal sent off, she was a great help. Went on a Tuesday morning right after the 8:30 opening time and there were very few people there and I got excellent service. Thank the Lord for good public servants. Romans 13:1”
“I had a choice of which Post Office to go to and decided to try this location. Yes, parking is an issue so I'm guessing the local carriers park in the same lot - BAD idea! I have back issues so have a handicapped placard and fortunately that spot was open.Both clerks were busy but pleasant as they expedited waiting on people. My clerk was very understanding as I had left my readers behind and pointed to where I needed to fill to out info. Much appreciated.I will return. Sorry others are having so much difficulty. Bad optics USPS. Answer your phone and use care in delivering packages!”
“Almost didn't go here because of the reviews, then saw all USPS' in the area are ranked poorly. As someone who had a good experience that you'd expect from a post office, I am going to share it!I came in to mail in a passport renewal form with my old passport and a check, so instantly that level of adulting stressed me out. I didn't have an envelope and didn't know what I was doing. This was on a Wednesday afternoon at 1:30pm and there were 2 associates working. One woman helped me get my life together. She was kind and patient, discussed priority envelope options, etc. I stepped aside to write out the mailing address and package my forms so she could service other customers, but there was never a line of more than one person waiting.I just tracked my package and saw it left the facility at the end of that same day so in my eyes they did everything they could and more for me.”
“Came in with an open box with my item in it and a shipping label, I was in town for business and didn't have any shipping supplies with me, the women there were very nice and helped me package it with the provided tape and send it out!”
10:15AM - 2PM
3161 Fairlane Farms Rd STE 1, Wellington
Post Offices
“I want to thank the Wellington Annex Post Office as we had an order that was out for delivery which we found out was ordered on a stolen credit card. The package was out for delivery when we were notified of the fraud, and upon speaking to the USPS branch, they said to call back in an hour as they were going to try to contact with postal person. An hour later, I was told they found the package in the truck and that it was already scanned to be returned. Exceptional customer service, from the main number that logged the case, to the local branch the case was sent to. Thank you USPS, and to Tili, exceptional job. You went above and beyond and its truly appreciated.”
“You must adjust your expectations for a government run facility in the U.S, there will be long lines and short staff.
For me, the employees were all super nice and helpful, that made the experience for me as I shipped out my package.”
“Alexis, helped me every way possible. I noticed she treated challenging customers with dignity and respect. She has great customer service. I would recommend her in a supervisor position or manger position. She is very loving and goes above and beyond.”
“Excellent service from Miss Regina, very professional, with patience and excellent treatment, very different from our first experience there, next time I hope to be attended to by today's team, all very professional. Congratulations”
“I came into the post office to process my passport and had the great luck when I met Tanisha in the passport department. From the beginning she was very helpful beyond what one would expect. She was patient and attentive as I expressed I was under a time crunch. I was having a problem obtaining my birth certificate in a timely fashion. She worked with me by showing me where to apply on line and she made the process easier. She looked over my paperwork and advised and educated my in other areas that would expedite my paperwork.The entire time I’ve interacted with her, she was so kind and helpful. She gave me great advice throughout the process and her demeanor was upbeat and friendly. She expressed amazing customer service and in the end I was able to get my passport issued.”
“I have gone to pick up packages when they are not left at the door of the house or the mailbox and I have no complaints with them!! They always give you excellent and personalized attention!!!
Excellent location very close to the house”
“It’s either hit or miss as far and the wait times go. Sometimes there’s no line and then sometimes it’s almost out the door. I don’t think I’ve waited much more than 30 minutes. The staff is always friendly and informative. My complaints would be that they run out of stamps, which is perplexing for a post office. However, they say they are super busy.And sometimes the packing supplies are slim pickings.”
“My husband and I went to get a new passport for my infant son and the person who helped us was amazing. She went above and beyond despite us not having all the proper documentation.”
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“I sent a package Priority Express to Seattle WA on Fri to arrive on Sat before 6pm, since it was prescription glasses replacement for my son . The package was not sent out on time 3days have passed. This morning I went to my local.post office to claim my money pack and to see where the package was i finally asked for a manager who was very informative and professional unlike the counter lady with a heavy Russian accent who was very rude and told me to Google the address of the distribution center ! Thank you to the manager at USPS Jog office. I don't recall his name sorry but a perfect gentleman he called me back to let me know package had arrived at Seattle today.”