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June 2024 by Carol Knight
I sold some gold jewelry at Oaks Jewelry today. The entire experience was top notch. Personnel Regina, Sam and Kim were professional, personable and unhurried. I'll definitely go back there in the future.
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May 2024 by Rose Mufson
I was more than pleased with this shop, they told me exactly what I needed for my bracelets that were my grandmothers. One was snagging- and they could tell exactly what I meant. Thank you guys for taking such gentle care of my grandmothers belongings. ❤️
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May 2024 by Adam B
Great service but has some limited inventory/stock so call ahead if you want something specific.
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May 2024 by Ryan B
Stopped by to get the clasp repaired on my necklace, and received a complimentary cleaning in the repair process. The staff was very courteous and polite while assisting me during my time there, including any additional questions I had about services and products. Will definitely return in the future!
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April 2024 by Francine C
10/10 jewelry shop! I initially went in because I popped my ankle bracelet I received as a gift purchased from here. They handled my ankle bracelet with grace and it was fixed good as new without any notice that it was initially broken. I then had a heart pendant I received as a gift in 2008 that initially had my mom and grandmas birthstone who were deceased. Over the years the stones fell out. I inquired if oaks can attempt to repair it by adding stones back into the two large holes. I explained the sentimental value and I was blown away with the great communication regarding my pendant. They often kept me in the loop with what was going on. It was repaired in no time better than it initially looked. I am absolutely thankful and would definitely return in the near future.
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March 2024 by richard morris
Was very helpful kindful fast service clean ing and overall satisfied customer with the extra five stars
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March 2024 by Alexandra Armstrong
I went in for my ring to be reshaped and considered getting it resized. Everyone was incredibly kind and helpful. They communicated with me throughout the entire process and fixed my ring in no time! I will definitely be back.
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January 2024 by Maryvette Vazquez
Came to fix my Chain and Sydney went above and Beyond!!! It was just a quick adjustment with no charge at all. Wow Happy Customer! Thanks! you made my day!
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December 2023 by DERRICK pendrez
Amazing customer first off!! I bought an engagement ring and wedding band. Beautiful jewelry.
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December 2023 by Lucy Shenk
The staff were welcoming and knowledgeable. They helped me sift through estate jewelry and silverware with great care and compassion. Kim and Regina are the best! I will definitely return
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October 2023 by Trace Croft
I came to Oaks jewelry to design an engagement ring for my now fiancé. Kim and the team at Oaks jewelry brought my vision to life. From the band, hidden halo, they even enabled me to decide how many prongs the ring had and guided me from the beginning to the end while keeping everything in the budget I gave them in the beginning. I still remember the day I picked the ring up, I was speechless. Couldn’t recommend a jewelry store any more than Oaks they are the best!
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October 2023 by Jerome and Kim Chatmon
My husband and I purchased our wedding bands here as well as gifts. Great experience great people love the store!
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October 2023 by Jerome Chatmon
Great customer service and great prices. This will always be my jewelry store
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September 2023 by Brian Hennessy
I found something I liked on their website, and had a very nice phone conversation with them. We agreed on the price, and I had my item in hand the next day. It was EXACTLY as shown on the site so you can purchase with confidence. Thank you!
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September 2023 by Christine S.
Great customer service! I brought in an older watch for a new crystal. They sent in for estimate (no charge). The estimate came back higher than I was willing to pay because the jeweler would have to custom make the crystal since this was not available new any longer. The watch was not worth more than the estimate. They sent back for me to pick it up and surprised me with a crystal that a trainee replaced - they told me "no charge". Wow - so nice!!!