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January 2024 by Erin Goodson
Joy just completed my blood draw and she was an absolute (pardon the pun) joy. She was gentle and kind and made me feel comfortable. I don’t have easy to locate veins, and she had to search a bit, but she was the first person that has never, and I mean NEVER, had to poke me more than once. I will definitely come back and ask for her. Thank you Joy!
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January 2024 by RamiFL
Joy was fantastic, didn’t even need to use the small needle that I usually request. I usually get very nervous when a new person takes my blood but Joy put me at ease with her professionalism. I will start coming to FWB instead of driving all the way to Pensacola.I waited less than to min it es after my appointment time. I love the Quest app for making appointments, walk ins are not the way to go unless you have unlimited time.
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January 2024 by ECPM Fort Walton Beach, Fl
They stay pretty close to being on time. Had my blood drawn a couple times over the years-they are great at what they do. NO PAIN (And I am afraid of needles)
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December 2023 by Rylee Daddio
Lee is the absolute BEST phlebotomist I have ever had the pleasure of working with. Let me preface by saying that I am someone with a low pain tolerance who gets freaked out by the sight of blood, and so it's generally an agonizing experience for me all around. She went above me on to make the experience comfortable for me and ensure that I was okay throughout it all. I cannot thank her enough. ❣️
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November 2023 by Mike Griffin
Will not go back. Mya greeted every one very unpleasantly. Horrible attitude.
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October 2023 by Jenna T.
I thought I was going to have to wait for hours as a walk-in, based on all the negative reviews. I got there right when they opened at 7am and only had to wait about 20 mins. They were super fast and I received my results the next day.
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August 2023 by Mekel Moffatt
Went two day straight first said closed on the 11th so I came back on the 14th still closed but online says open .
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July 2023 by Taylor Dettore
I don’t necessarily give the facility 5 stars for various reasons but I do give Amiyah 5 stars! She went above and beyond for me when they were about to lock the doors. She gave me just that extra 30 seconds of her shift to help me, and that’s the type of patient care us patients have been missing lately. So thank you, Amiyah for your smiles and hard work!
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July 2023 by carmen young
I have to say that by reading the reviews I was apprehensive about going to this place but I have always believe to give places a chance and create my own opinions. Making the appointment through the web site was easy, when I got to lab the place was clean and and organized. My appointment was for 8:10am and by 8:20 I was out of there. Nisha was welcoming and professional and put me at ease. Don't let the bad reviews scare you off. Make your own opinions!
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July 2023 by M.science videos M.
I started my experience here very annoyed by the fact that they have no receptionist. Highly annoyed. My attitude was quickly turned around by Joy. She opened the door to the lobby and was very kind when I asked her my questions and even checked my daughter in so I didn’t have to deal with the kiosk. She was super friendly throughout my visit. Thank you Joy!
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May 2023 by Jesse Oiler
Edit:So I went from being next for a long time, to numerous people being called in front of me. All other time slot appts were called back on time BUT me. Upon me saying “ma’am excuse me” she slammed the lab door in my face. Never mind the fact there’s no staff out here to helpWhat’s the point of appointments if you’re not going to follow them? Watched it go from 3 in front, to 6 and it’s long overdue time for the appt.
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April 2023 by Tatiana
They take appointments up to 3:20 yet they close at 3:30. So of course they will not see you then! Online hours show 4pm confirmed by businesses. They not. I wasted 1 hours of my life to drive here. Overweight guy said we closed at tapped in door. Ruuuuuude!!!!
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April 2023 by Crystal Joseph
The phlebotomist who did my blood work was extremely unprofessional (loud and seemed to dislike other coworkers) and had USED gloves all over the floor/counter space. My pee sample came inconclusive because they never submitted it correctly. I will have to go back to quest to redo my pee sample.
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February 2023 by David Shotwell
Went to have blood work done, I am self paying. Was told it was going to cost $1016. Called Pro Health and was told it was going to cost $190 for same tests as Quest.
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February 2023 by Stormi Campbell
The staff has always been helpful and kind sometimes the wait is long, but over all, a typically pleasant experience for a usually unpleasant task.
