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November 2023 by beth folden
Customer service was perfect ...In and out in no time.Had a great deal for curtain costumers ❤️
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July 2023 by Shailine Nunez
Horrible service!!! Tried to help my grandma over the phone because I live 7 hours away employees here pretty much refused to say she was eligible for a discount, didn’t want to help her at all, and said the phone was $280 when the upgrade discount is $169. Wouldn’t recommend at all
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July 2023 by 0fficial METAL MotR MagAzine
Always have gotten good customer service in store, been a Metro PCS customer for 25+years & always been satisfied with the services they offer.
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July 2023 by THE OFFICIAL METAL MOTR MAGAZINE
Always have gotten good customer service in store, been a Metro PCS customer for 25+years & always been satisfied with the services they offer.
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May 2023 by Chris Howell
I came in with questions about coverage issues, and got no help. They told me it "is because it is raining" if have no bars on 4G/5G.I have a phone that I cannot use where I live, and the coverage maps show all 5GUC covered...Metro stores just do not have the expertise and service of a T-Mobile store. If you need a new phone they might be able to sell you something. But if you need good customer service, go to a real T-Mobile store.
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May 2023 by Kat Bomar
Great CUSTOMER SERVICE FROM CHRISTIAN AND HIS SALES ASSOCIATE..GO there and get yourself an UPGRADE with great prices
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May 2023 by Tammy Thomas
Love this service.Fort Walten location is a great help
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March 2023 by Francesce Davis
Adela was amazing! SHE HELPED ME WITH EVERYTHING I NEEDED! Yall go see her she is the bomb and super informative!!!
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February 2023 by Chris Shaw
Came in for a replacement for a lost phone under insurance and the girls seemed very helpful until 3 days later I found out they did absolutely nothing. Now I have to do it all over on my own☹
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January 2023 by Nellie faye Kohl
Young man working there was way too tired to do anything
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October 2022 by Freedom Jo Vega-Tirado
Went there to switch my phone service as a new customer after looking it up online that store stated what particular phone I would get she proceeds to pull a phone like she's going to just give me the phone without me having a decision and I told her no I want this phone this is why I'm here it says that you have it online well she tried to say this and this whatever it was I decided to stay with my current company and by doing so I actually saved money. They get in there to try to spoof you
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August 2022 by Freedom Vega-Tirado
Went there to switch my phone service as a new customer after looking it up online that store stated what particular phone I would get she proceeds to pull a phone like she's going to just give me the phone without me having a decision and I told her no I want this phone this is why I'm here it says that you have it online well she tried to say this and this whatever it was I decided to stay with my current company and by doing so I actually saved money. They get in there to try to spoof you
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March 2022 by Wanda Jackson [Scott ES]
This is the most unprofessional group of people I have had to deal with in my lifetime. They are in the business of ripping off old ladies. If you ever need a phone go any where but here. I have never been treated this way over a cheap phone. Caution you to understand their business practices before you spend your hard earned money on this establishment.
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August 2021 by James Alford
Friendly staff and great customer service.
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May 2021 by Gustavo Davila
Horrible customer service.
