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February 2024 by Patricia Anderson
Excellent service!
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February 2024 by Shirley Cook
My experience was wonderful
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February 2024 by Kim Gnage
Sent me a broken toy and only gave me kohls cash back. I will never shop here again.
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February 2024 by Helen Gillespie
Great place to shop for bargains. Helpful staff!
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February 2024 by Fred Riedl
Will miss the jewelry show case
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February 2024 by Elizabeth P
Jan was great at check out, love this store
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February 2024 by Jean Mclendon
Great employees,very helpful and friendly, they also have great deals, love the perks you get when you use their credit card
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February 2024 by Kat8lyst
I signed up for a Kohls card before the holidays and they sent it to the wrong address. Outsourced CSR refused to give me info so I could pay my bill on time. Fortunately I had a store CSR call in and get my info for me so I could pay the bill. I got address updated but still no card or bill. No email nothing. The outsourced CSR are horrible and they are the reason I stopped shopping at Kohls years ago! I recently went into this location to pay my bill. At the checkout they could not pull up my account. Mgr just wanted to argue! Yikes! Went to customer service and asked for a store manager. She called for me because the outsourced CSR refuse to help! She is my only resort. Got my balance but no account number or CC # so I can pay the bill. She told me I can get the info on my credit report. YES SHE SAID THAT! This is why Kohls is going out of business. The company is more interested in DEI/woke agenda then customer service. The behavior of the outsourced customer service is horrific! Store manager claimed it is Capital one NOT Kohls. Not true it is Kohls....
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January 2024 by S J
Great service ? ?
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January 2024 by Elaine Hutchinson
Charm was very friendly and helpful. She helped me find the Kohls app and told me about discounts coming up. She invited me to come back to the store and said she would be happy to help me again.
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January 2024 by Leslie McMillin
Stock messy.
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January 2024 by annetta sessions
Really nice shopping store here in Fort Walton Beach. Friendly lots of item's prices affordable ?
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January 2024 by Michelle Purdue
The store feels dead inside, the fashion is aimed at the older guest, the sale isn't really marked down and there are never any staff around to help you so we didn't stick around. Such a shame for such a big store
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December 2023 by Myranda Pegues
Awesome as used
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December 2023 by Lisa J
There was a long line as was expected for holiday shopping but lines moved reasonably as all cashiers were made available. Great store!
