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September 2024 by Christine
Wonderful staff
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September 2024 by mohamed messaif
DO NOT BUY VANILLA GIDT CARDS AT THIS STORE when I bought the gift card for 100 dollars I opened it there end of the card number was missing and the numbers in the back don’t I do NOT recommend to buy gift cards from the store. and you will not get a refund for it
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August 2024 by Jersey Jan
After 10 or more years going to Walgreens on San Carlos no matter how busy the pharmacy is, if I have a question Jonathan will take the time in such a kind professional manner and answer the question and not rush me.
That's what I call a
GREAT PHARMACY and PHARMACIST!!!!
Jan
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May 2024 by Brittany
Alison was the worse. Notified my online order was ready. Went 2 hours later only to encounter this person who was extremely abrupt. We waited 10 minutes for someone to come over. We say we were here for a pickup and present the confirmation email. Alison interjected saying tell them to pay but nothing is ready, it's not ready because the machine broke and we are busy. 2 people in the store at this point, no one checking out. The other worker says, I'm sorry she has to help you and walks off. Alison comes out saying I will give you a few items but you need to pay for all of it. I say I'm sorry, what's the issue? Are the items not ready? She goes on of how she's not the one saying the items were ready, SHE didn't send anything, SHE will just cancel the entire order and we can pay now then come back in 3 hours when someone " Young " comes to fix the technology. As she's talking fast and being snarky she takes the images out and starts bending the images, creasing the photos and sticks them back in the envelope and taps on them using the tips of her acrylic nails. Leaving nail shaped creases. She then tells us we had to pay and she refused to cash us out at the photo counter and directs us to the now busy cashier. No courtesy call to express the dilemma. Very impolite. And forced us to pay for items that were missing, damaged, and incorrect. When I asked why was she being so abrupt and impolite for us trying to understand the issue and not wanting to prepay for items we haven't received and dont know if we will receive she says " I know I do a good job" and kept antagonizing us to see if we would get irate.
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March 2024 by Ali Ramina
All of the staff are fantastic! Especially PAULA & Cindy! They are like family! Friendly and helpful, always!
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March 2024 by Jill Lopez
I have been sick for months now and this pharmacy has been amazing. They have rushed my order when it was important, and they have worked with my insurance when needed. It has been a blessing in my day that I do not need to argue, explain or be frustrated in order to get the medicine that can make me feel better.
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March 2024 by Jill L
I have been sick for months now and this pharmacy has been amazing. They have rushed my order when it was important, and they have worked with my insurance when needed. It has been a blessing in my day that I do not need to argue, explain or be frustrated in order to get the medicine that can make me feel better.
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January 2024 by kimmo
This Walgreens was wonderful exceptional customer service. My first stop was at the pharmacy, Cindy, was friendly and knowledgeable I needed to get my husband set up on his prescriptions. He is a new customer. It was a breeze… Thank you, CINDY for your exceptional customer service.On the way out, I picked up a few items, PAULA the front end cashier rang me out service with a smile, I keyed in my number she told me I had some money I could redeem… She was fast and nice. Great customer service at the back and front end. !! My first time to this location I will be back. Great management great employees!!!Shout out to CINDY & PAULA for the awesome customer service I received.KimL
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December 2023 by Zach Martin
My girlfriend was embarrassed by an employee who thought making comments about her perfume was appropriate.
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October 2023 by Jesús Malverde
After years of being a customer here a few months back they decided to stop filling my anxiety meds the day before a hurricane since I lived through the one last year and literally just got furniture for the living room last week all because the storm last year destroyed everything. I was told I did nothing wrong and it was a corporate mandate to no longer fill any of my prescriptions despite filling one about 12 hours the day before so I'm not buying the whole corporate mandate excuse it makes no sense and since then it's been hell to find a pharmacy that carries all 4 of my prescriptions and I'm still currently trying to navigate that very difficult process. When they told me this I asked what to do and I was told to go to urgent care which is ridiculous advice because the issue is a mental health one and those scars can't be seen especially in someone in their early 30s but I haven't lived a normal life and most of my scars are mental. Yes mental health is losing its stigma but that stigma is still alive and well mixed with the fact that anti anxiety are all of a sudden in high demand for people to abuse and those of us that need them to function suffer the consequences.
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April 2023 by Kristine Park
Doing a trans-state relocation it’s been VERY hard getting my very government regulated prescription filled until my new benefits for Florida kick in & for the first time in 3 months I’ve had absolutely no problems having my Dr from NJ call/fax in my monthly refill(!?!) color me amazed!! Seeing how all pharmacies in Florida are basically either a CVS (who not only argued with him on the phone for almost an hour then made him fax it in anyway after the long phone argument and then they still refused to even consider filling it!?!) or Walgreens… I wasn’t too happy because corporate pharmacies always gave me trouble & I used a privately owned apothecary in NJ but again color me amazed as it took all of 20 minutes if that to get it taken care of & that’s when paying cash because it takes time for the paperwork to get processed but you’d think nobody behind a pharmacy counter has ever had to deal with government paperwork (lucky them!?). Anyway this will change if something negative happens when it’s ready for pickup (they do close for lunch) but so far I’m basking in my amazement!! Thanks for caring!! TTFN ✌?
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October 2022 by Kayla
Just called to ask a question from the pharmacy about my prescription and the woman that answered was the rudest woman I have ever spoken to.
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October 2022 by mary kann
Great service. So friendly and helpful staff and management.
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August 2022 by B M
The hours posted online and on the door are incorrect. Arrived 10 minutes before closing and doors were already locked with employees waving me away. After working in customer service turning away money and customers to close early would be the end of my job. I understand wanting to get out early and maybe it was a slow night but change your hours or your career if you don't want to work your hours posted.
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July 2022 by Natasha Evans
If I could rate ZERO stars, I would. This is by far the WORST Walgreen's Pharmacy. The staff is never pleasant, they stereotype and judge the patients that come in. They are extremely rude, never put a smile on their face. They are incompetent. Not to mention, there are 3 drive through lanes, but they decided to only use the window lane for COVID testing and prescription pick ups causing long lines in the drive trough. I had to wait in the drive thru for over 45 minutes because of stupid drive thru covid testing. Open the other 2 lanes! Unless you cant because you cant keep enough staff. I believe it. The turnover rate at this location is ridiculous. Always new faces. They play games, called to check when my script will be ready. I was told they were out of stock and it would be ready the next day. I called the next day and was given a different answer. Get your stuff together people!This place a disaster. There are jobs hiring everywhere. If you're that unhappy, find a new career path. No one is forcing you to work there.
