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August 2024 by J Friend
Aly, my service manager, was very courteous, pleasant and professional, keeping me in the loop every step of the way.
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August 2024 by Jenny Stamper
Jonathan is great
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August 2024 by Rodell
Great experience, Lucas Stahl provided a good sales experience and was able to point us in the right direction. The Sales leader Favio Rodas was also a big help in everything. Will be back again.
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August 2024 by marc “Big guy wrapper” reisinger
They are awesome there very clean and professional from the sales all the way to the service department. I highly recommend Walter for sales he's always trying to get you the best deal. I'd also like to give a ?to Leo in service. These guys are assets to this dealership and look forward to work with them again. Thanks 2020 hyundia Venue and 2021 hyundia Sonata
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August 2024 by Peter Tea
Called to schedule an oil change. The agent was as dry as the Sahara desert.
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August 2024 by Brian Mcerlean
It was good no issues
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August 2024 by Ann Fox
I took my Venue in for service maintenance (oil change and tire rotation). My appt was for 4:45 but I was off work by 3:00 so decided to just go there to wait. Aly took my car in right away and gave me a tour of the recently renovated facilities. He was very friendly and personable and kept me well informed of my vehicle's progress. Turns out there was a recall on my car and he had service take care of that, too. He helped me to check on the status of my service contract and explained how coverage worked. When my car was ready to go, Aly ran through the items that were done and had me back on the road again by 5:00. I am very happy with the attention and service I received and would recommend them to my friends and family.
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August 2024 by F. Fatih duzenli
I dropped my car to service because there was a leak on my AC that’s it was blowing hot air and had issue with seat which wasn’t my main concern. My car stayed there more than a month, at the end they called me and told me that my car is ready there no leak on your AC it’s running good they just recharged the AC. I picked my car, it passed maybe 5 weeks my AC started blowing hot again and by the time my warranty expired. I called to cooperate explain the situation and they said to if the issue related with previous issue we will fix it and told me to go to servis on Monday. I went to service Monday morning I dropped my car and they said we will check it if the issue not related with previous one i have to pay $350 for diagnostic and i was ok with it. Funny story start here:
It passed couple hours and they called me. They said last time you bring the car here we couldn’t fine leak (during more than a month) but now we check it and we found the leak but we can’t cover it so i have to pay almost $4000.
To make to long story short; when i had warranty they couldn’t find a leak during more then a month, now i have no warranty it took only couple hours to find the leak ??. Top of everything they made me pay $350 to figure this out. Keep this in your mind when you buy Hyundai, they don't fix the issues until your warranty expires so they can make money!
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August 2024 by Vinnie D
Salesman was good. Friendly. Finance manager rushed through the whole process, and didnt go over things so I understood them. Tried to add things on. When I said no to one of those add ons, he seemed perturbed. I can only imagine him finalizing a deal with an elderly customer, or those not as sharp. The car was a "managers special ", clearly marked on the windshield. Salesman said they are willing to work with me. They didn't. Ask Randy at Rapid Chevrolet/Cadillac of Rapid City in South Dakota about how to treat a longtime customer...(I bought at least 10 cars from him there) THAT'S how you treat a customer. You EARN thier business. Won't be back to this dealership.
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August 2024 by Ivette Teodosio
Good customer service… good service and transparency in information. Highly recommended for those looking for quality and trust. I worked with Mr. Fabio Rodas and with Jessica Dezayas. They are bilingual so they will be able to help you.
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August 2024 by Gerardo Quintero
Excellent experience in the Sales department and very fast and efficient in solving unforeseen problems. Thank you very much Favio Rodas, your help is very valuable.
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August 2024 by Jose A Lopez Jr
After a long day looking for my Dad’s favorite retirement truck, we found it at Hyundai of Ft Myers. Our sales woman was so professional and helpful Selena was amazing during the whole process, smooth and the team was great ??Definetely Sunday funday. Thank you !!!
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August 2024 by Heavenly Lenhart
I have nothing but great things to say about this dealership. The customer service was amazing from the moment I stepped out of the vehicle. Joshua Rivera was an outstanding sales man and took great care of me and my daughter today into getting us into a safer reliable vehicle
I can't recommend this place enough.
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August 2024 by Urs Pfister
Very bead service and very friendly people!
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August 2024 by Kathy Protano
Had a good service appt! Their new waiting area is comfortable with coffee and snacks !! My service specialist was honest and helpful and understood our needs! Back up camera stopped working and was fixed as a warranty item so no charge? Also had recall on navigation system done as well ! Took about 3.5 hrs total and my guy went to lunch but another tech was happy to jump in and get me out the door!! Very happy??
