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July 2024 by Michael Crandall
Awful people
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July 2024 by Paulette Sheridan
It was pouring raining. It was on a Sunday...The tow sign is so faded you can't read it. I came out at 6 a.m. my car was gone. I missed work and paid 200 dollars. They could have called me I would have moved my car!!
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July 2024 by Nicole joseph
One star because I have to. Unprofessional and rude. The gentleman in the office from my understanding, one of the owners was great, but the female if I remember her name is Sandy or Cindy does not need to be in business. She is rude, has an attitude for no reason even when just asking a simple question. Before I came up there, I called to ask what would the price be if I get the car within an hour the gentleman said around $550. SoI get there and the rude Lady tells me $641.98 and arguing with me he’s wrong, this is how much the car is going to be and etc. etc.. so I leave to go to the bank to go get more money and as I’m looking at the print out, I noticed she put 11 days when it was supposed to be 9 days ( Remind you, I was out of town that’s why it stayed there that long) daughter had the car. even though I kept giving her the days, she kept arguing with me saying no 11 days so when I came back, I asked to speak to someone else in the other lady recalculate it for nine days. This place is ridiculous
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March 2024 by Antonio Prisco
The lot does not meet Florida Statue and the company follows predatory towing practices. they broke in my vehicle and noticed the sticker so they took it out. I have video evidence reporting to police.
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March 2024 by Dillan Richardson
Trying to get a bike out for a customer, so you know my personal feelings aren't involved. Policies have changed literally every time we call these people, and now they are blatantly nasty when we call to get basic info to pay them. Prices are inflated every day of storage, which they do their best to wrack up by giving misinformation on what is required to get bikes out. They told the customer they couldn't get it out, then when I asked "why" they lied to me and told me the customer could have gotten it out but refused. THEY actually refused the customer and then never told us, the lein-holders, they did that. Why? To wrack up storage fees until they can legally auction it themselves. These people are literal scum. No person would willingly work with these insects, which is why they have slimy deals with law enforcement to get their dirty money. I look forward to never having to think about this place again, back to obscurity where they belong.
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March 2024 by Asia Bennett
Had my car for maybe 3 hours, charges $229, not $230, not $225, but $229, as if anyone has singles.
Towed it right out of the community I had a pass for, that clearly states I was good until 03/09, which is when they grabbed it. Also told my partner that they were on a patrol, yet the receipt states that Management requested the tow. Conflicting information. Probably only accepts cash because they knowingly don’t operate legally, and misreport their funds to the IRS.
Karma is real, and life will get you! ❤️
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March 2024 by Glenn Baux
From my interpretation and awareness, Rhonda… in a word … deplorable; very bad and unacceptable business behavior. Hiding from the IRS behind cash, dishonest, cutting corners, taking advantage of others serviced by hidden agendas. Bent on continuous Displays of non scrupulous thug business doings. The IRS, BBB and alike would be justified in addressing the maliciousness to take advantage of others who experience the demise of this place.
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March 2024 by Dee Wynn
Rude went there for an application they treated me like I was convict
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January 2024 by Jack H
Very nice people, the 3 chicks in the office are awesome.
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January 2024 by jon denise
They do business outside it all feels weird. It's hard to find. They don't make a bad situation any better. People are at least straight forward and get your business done quickly.
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January 2024 by Arleen Delgado
This company should not be in business. They are very unprofessional and rude. They like to keep vehicles hostage and refuse to release them to their owners. They do this to accumulate the bill. The woman receptionist should find a new job because she's horrible at customer service. Call 3Jay’s Towing & Recovery LLC you will never have a bad experience with us. We do not damage any ones vehicles.
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January 2024 by IS M
I'm extremely frustrated and disappointed with the services here. The staff colludes with local security guards to tow cars, even those with parking permits, and then demand exorbitant fees without providing receipts. Despite having a valid permit, my car has been towed multiple times. When I try to address this, I'm treated poorly and faced with unjust cash demands. Additionally, there's a concerning issue with the office staff who worryingly asks not to be sued, suggesting awareness of their wrongful practices. This place not only demonstrates discriminatory behavior but also handles vehicles carelessly. Moreover, I've had alarming encounters with a tow truck driver who resorted to threatening me with a taser when I merely tried to show my parking permit. This entire experience has been deeply troubling. THIS BUSINESS DESERVES TO BE SHUT DOWN!!!!!!!!
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December 2023 by Ismael M.
I'm extremely frustrated and disappointed with the services here. The staff colludes with local security guards to tow cars, even those with parking permits, and then demand exorbitant fees without providing receipts. Despite having a valid permit, my car has been towed multiple times. When I try to address this, I'm treated poorly and faced with unjust cash demands. Additionally, there's a concerning issue with the office staff who worryingly asks not to be sued, suggesting awareness of their wrongful practices. This place not only demonstrates discriminatory behavior but also handles vehicles carelessly. Moreover, I've had alarming encounters with a tow truck driver who resorted to threatening me with a taser when I merely tried to show my parking permit. This entire experience has been deeply troubling. THIS BUSINESS DESERVES TO BE SHUT DOWN!!!!!!!! "Update to your reply: Your response further highlights the unprofessionalism and questionable practices of your business. The nature of your reply comes across as threatening and discriminatory, which is alarming. Moreover, the insistence on cash payments without proper receipts is another red flag. I have photographic evidence of these pencil-written receipts, which I was forced to accept under your cash-only policy. If these issues continue to be ignored or if I am further confronted in an unprofessional manner, I am prepared to share these photos publicly to bring attention to these practices. My aim is to seek accountability and ensure fair treatment for myself and others in similar situations."
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December 2023 by Caleb Reynolds
Towed out of own spot at my complex with parking pass presented.
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November 2023 by Chevias Washington
They 100% steal cars.
