-
February 2024 by Capricorn_666
Everytime i have stopped in to have a package shipped off the employees are courteous friendly and respectful.They are prompt and get customers in and out
-
February 2024 by Kurt Togusan
Very professional operation. Many services offered
-
February 2024 by Krystine M
A++ customer service! Staff at store #2155 are ALWAYS courteous & professional no matter how busy. I've seen this store so busy that the line went out the front door, and STILL staff remained smiling as they conducted business. Special mention for employee #232410 (Jose) just cos he my favorite. But everyone else there is awesome too. Keep hiring people like this. :)
-
January 2024 by Ruby Whelan
great customer service
-
January 2024 by Lindsay F
Terribly slow service. Systems down frequently.
-
January 2024 by curt roy
Great staff and solid service . On another note, your computer system is down constantly! Are you working on a fix? It is frustrating to make trip to the store multiple times and have the computer system down. Thanks
-
November 2023 by M. A. Taylor
The Dunedin UPS Store has the most amazing professional staff. Totally impeccable service!
-
October 2023 by Georgia Makris
Never going back again. Rude manager. Have been doing business there for years and happy but now I'm done. The one star is because in the past everyone was friendly and helpful. The manager of this store needs to learn to not be so callous. I went to pick up my daughter's medicine that was shipped from a specialty pharmacy and she wouldn't give it to me. In the past, it was never a problem. I would show my ID and the confirmation email from the pharmacy, sign for the package and be in my way. All of a sudden it was a problem. After a half hour of arguing and having the pharmacy speak to her, she finally let me sign for the package and take it. The problem was resolved, but it was because I insisted and had the specialty pharmacy talk with her. Horrible experience.
-
October 2023 by Anna Constantine
Dane and staff always upbeat and helpful…new owner has never acknowledged me by my name as I walk in nor her staff and I’ve been going there for years but I know her name and I’ve always said hello to her, trying to develop a relationship.Zero customer service —-you go to a UPS store because you want the customer service.I don’t think I’ve ever seen the staff smile.A couple of the employees have engaged and help me out but If you don’t get either one of them ,it’s a struggle..It’s a chore to go there. It’s time to find a different spot and it’s been years anda lot of $$$$ !
-
August 2023 by james c
This is so much more than a drop off point.I have used them for years and never wrote a review, but each AND every time they have helped me navigate notaries, overnight best rates, and so many services, but today I added the recalling an Uber that I had left my phone in car. They had no responsibility to do that but Carol did that for me. I am so grateful, this is a great place to do business.
-
July 2023 by Luis Figueroa
Horrible experience wouldn’t recommend. Package never sealed watch them do the whole process I rushed out thinking the guy knew what he was doing. If you must use make sure they seal it in front of you.
-
May 2023 by Auruum H
Absolutely an amazing place, the people are super helpful and friendly!
-
May 2023 by Kathy Sce
Bad manger... bad experience. $300 for shipping fees and told to take my business elsewhere... easy enough to do. Terrible customer service, rude condescending and argumenitive In front of other customers. She needs a different job, she is not capable of a managment position.
-
May 2023 by Don-Olga Petersen
I’ve had nothing but a wonderful experience every time I have used the UPS store on Main Street in Dunedin. I was recently stuck in Vermont due to snow storms and my husband sent my laptop overnight so I could continue to work; Liz, from this store, communicated with me every step of the way even when they had a delay due to road closures.Upon my return, again, Liz reached out and help me recover some of the expenses even though the delay was beyond anyone’s control. She is a stellar person and amazing employee who deserves kudos for her impeccable customer service, she’s made a customer for life! The attention to detail is fantastic!
-
April 2023 by B C
The big girl is repeatedly rude for NO reason. Starts when you walk in the door = won't be walking in ever again. (read the reviews/all the low stars since the new ownership for the real vibe of now)Lots of UPS options close.