-
December 2023 by Steven Atherton
B weary of doing business with this branch. I've never heard of a bank refusing a withdrawal request for money that is in your account. but that's what they did to me stating that a check that I had deposited although it had cleared had not been collected and maybe sent back. ? However, they had the check for over a week after I deposited it before I attempted to draw on it.
-
December 2023 by Sher M
I was at the door at 9:05 was locked and the workers were bantering in the back, looked at me and continued their morning. I got let in by 9:10 door was unlocked. Was told, "a lot of fraud happens here". And decided I wouldn't want to be a customer here anyways.
-
December 2022 by Life's Good
They are very friendly but the issue is that they are short staffed n my opinion. The wait times are very long because there are only 3 women. The service would b better if they had more staff. And today there was only 1 because the others were out. I'm done with this branch. But the people are good ?
-
August 2022 by giovanni shirit
Best bank in Dunedin. Amazing, most friendly Costmer service ever.
-
August 2022 by Kelly Gilbert
Great Bank
-
February 2022 by Charles Meenehan
I had an issue with my HSA account that required immediate attention. I was assisted by "Sharon" who was extremely nice and customer focused. Rather than make me wait, she got my cell and then later gave me a call with the issue fully resolved. She could have easily "dished me off" to the customer service line but, instead, she took great care if me. She knows how to foster customer satisfaction and loyalty!
-
August 2020 by Harout Keshishian
Kevin Baldwin Thank For your help outstanding
-
February 2019 by Marilyn Renner
Purchased a CD there today - it would have been nice to have heard a 'Thank you!' sometime during the transaction......
-
July 2018 by Daphne .
Sometimes they won't provide complete name or title when in conversation with you.
-
July 2017 by Andrea Sommers
I really like this bank. Not crowded, friendly, knowledgeable and helpful employees. Kevin Baldwin especially was great at helping with my HELOC (and I shopped around a lot before BB&T). He explained everything clearly and laid out all my options. Their terms and rates were better than the other banks I checked by far. It is a little hard to reach him by phone (he's usually with someone) but it's worth it to work with him.
-
April 2016 by Susan Smith
I love this bank! Customer service is excellent! Always treated with respect.
-
September 2015 by Brantley Pest
BB&T did what no other bank would , completely changed our companies outlook.... Kevin and Lori are always there when you need them. Thumbs UP!!!!
-
March 2010 by A Google User
rude, impolite, very "matter of fact", uncaring!
