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February 2024 by Erin Howell
This store really needs to take better care of their betta fish. A lot of the water was dirty, and there was deceased fish in several cups. These are living animals and deserve a higher standard of care.
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February 2024 by dads , Cavaliers
There for a dog grooming, the pup turned out great. We did not get a phone call when she was done, if we had, we could of picked her up an hr earlier.
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October 2023 by Eric Champion
Worst grooming place ever. I drive 40 min one way, with tolls, to come here because of Banfield. I had scheduled a grooming appointment followed by vet visit. The day before they called to tell me I had to reschedule due to a worker calling out. They rescheduled for the following day. I show up and they tell me they won’t groom my dog because he had vaccines the day before. So now I’m out time, money, and my dog still isn’t groomed.
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September 2023 by A Gouda Time
Kindness goes a long way. The staff is over worked and under paid just like most jobs nowadays. They are exceptional people and work hard to satisfy customer needs and pets they have in stores. Highly recommend to any local or tourist visiting the area. Treat people how you want to be treated and it goes a long way.
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September 2023 by Pete L
Very friendly had to use the vet services and they took me right in (simple procedure) then got them into the groomer right after for a bath.
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August 2023 by joe meredith
If you take your fur baby to the vet at petsmart in destin or they call you to bring them in find out first what time they are gonna do the service on them my puppy was gonna have surgery last Sunday they call and said they need to change it till this Saturday I had to bring him at 730 in the morning last Sunday was 930 but they didn’t do it until 12.30 pm if your gonna wait that long then tell the people.. I drove from Panama City fl to destin at 730 for them to take him in at 12.30 they will tell you a lie find out before you bring your fur baby here
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July 2023 by Pierce Rodriguez
Nice and clean store, and great customer service. Went there for some mealworms but they were all dead, which was a disappointment. The superworms are good though. Would go there again.
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July 2023 by Frank Leroy
Staff was helpful. No complaints. Really nothing to add here.
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May 2023 by Tammy Thomas
I'm sorry I forgot her name but she did a fantastic job grooming my dog Charlie. She did his clothes Paul's and what a cute shave. I will definitely be back
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May 2023 by Chris Hudson
VET HAD PLACED OUR DOG ON A PRESCRIPTION FOOD,WE PURCHASED A SMALL BAG AS NOT TO WASTE TO SEE IF THE DOG WOULD RESPOND THE FOOD AS HOPED BUT ALSO ASURED BY PETSMART TEAM MEMBER THAT WE COULD RETURN THE UNUSED PRODUCT FOR REFUND IF THE DOG WOULD NOT EAT IT. 6 DAYS LATER TO RETURN WITH RECEIPT STORE MANAGER " NO NAME" BUT LOOKED LIKE AN OVER WEIGHT SLOB THAT CRAWLED FROM THE DUMPSTER ADVISED HE MUST HAVE THE UNEATEN FOOD TO MAKE A REFUND WITH MY RECEIPT. INSTEAD OF WASTING FURTHER TIME WITH THIS PIECE OF GARBAGE I RETURNED PRODUCT TO PENSACOLA PETSMART AND SPECIFICALLY ASKED FOR MANAGER WHI GLADLY REFUNDED ME AND HAD NO IDEA WHY THE POS A DESTIN STORE SAID THIS.
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May 2023 by Kevin Brown
I was thrilled about coming there today I met a veteran there in a wheelchair in which I help him set up his tank at house which was my pleasure thank u for sir service sir God bless you petsmart is where dreams happen ....
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April 2023 by Gabrielle Woodward
Took my Baby in to be groomed. She is a Great Pyronese and it had been a LONG time since she had gone in. Sasha was her groomer and if I could give her 10 or 20 stars, I would!! She is Amazing!! Patient, took such good care of my girl and I have Never seen her look so BEAUTIFUL!! ? I will definately be back and will request Sasha!! She is my new hero! Thanks, PetSmart and Sasha for an Amazing experience!!!
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April 2023 by Ashley “Asherz” Lucas
Had to buy crickets for our young beardies. Only place we've found that sells smaller crickets and is somewhat close to home
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April 2023 by George Brandt
Great place to find all your pet needs in one convenient place!
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March 2023 by Highlander Therecanonlybeone
We have been using Felicia for over a year now to groom our dog. She’s does a great job everytime.