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December 2023 by Rita Felder
The customer service was absolutely horrible. The person helping has no idea what she was doing and her coworkers allowed her to waist 45 minutes of time playing in the computer with no idea how to check me out. At this point I was over it and let them keep their jewelry and I left. Worst experience at Kay’s ever and I have been shopping with them over 20 years.
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December 2023 by Peggy
I am always greeted with a warm welcome and the Sales Team at Destin Commons are Top of Line
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May 2023 by Danielle Gilbert
Absolutely wonderful experience! Nanta Hala was so knowledgeable and kind. Highly recommended stopping in and seeing her!
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May 2023 by C Brown
Great location in the Destin Commons. They repair jewelry, even if not bought from them. Nice selection and friendly people
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May 2023 by Stephanie Phillips
Nanta took the stress out of the buying process. I went in the store with high anxiety and stress about picking out my forever ring. She took her time, made me feel like the only person in the store, listen to my needs and wants and helped me from start to finish. She truly made the entire process so easy. I I’ll be back to see her for all our jewelry needs
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May 2023 by Andrew Queener
I am so glad I chose this store for such an important purchase. Nantahala and the ladies were so helpful with suggestions and answered all of my questions. I ended up with a stunning ring that is going to be in my family for generations. Very grateful and I'll be back to this store.
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May 2023 by Rachel Richey
Always the best service and very thorough!
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April 2023 by Isabella Anne
Stella and Nikki were absolutely amazing to me and my fiancé. 10/10 recommend them. They are so helpful and kind!!!
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March 2023 by Kellsey Schaffer
Stella and Nikki were absolutely amazing to me and my fiancé. 10/10 recommend them. They are so helpful and kind!!!
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February 2022 by Jason Wessner
Beware. They attempted to add on a warranty without approval. Then tried to play it off.
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December 2021 by Daniel
I've had nothing but bad experience from their service department Originally I came in because i had a loose diamond on My wedding band I sent it off to have the diamond reset A few weeks later I Picked up the ring and on inspection the diamond was resessed in Noticeably with horrible globbs on each of the 4 corners The manager Offered to replace a ring however it would needed to be sized upon receiving the new ring you can see where they cut it clearly noticeable also they scratched the inside of the ring as far as I'm concerned they ruined my wedding band
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September 2021 by T K (Grey)
We were greeted by the entire staff as soon as we walked through the door. Maria assisted us and walked us through the purchasing process. She even told us about customization options available online. What a terrific experience... especially since the jewelry store around the corner didn’t even acknowledge us until 15 minutes after we were in the store.
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April 2021 by Darius Gates
Great service and helpful
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April 2021 by Jason Wright
worst store in there franchise horrible experience will be reporting to corporate.
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March 2021 by Dori Csink
they were fantastic and helped us find the most perfect ring!!!