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February 2024 by Catey Kay
We were locked out 20 minutes before close tonight, a lady came to the door and told us she was given the OK to close early because they were understaffed. There was still other shoppers inside. My friend and I came out of our way to go to their current sale. Makes no sense
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May 2023 by Denese Cowherd
Online order ship to the story. Very long process. Website or just communication in general needs improving. Product is very nice. Customer service was excellent.
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May 2023 by Josh Mccoy
Walked in and shopped around for approx 10 minutes...had about 7 things to try on in my arms. Stood at the fitting rooms for about 8ish minutes, made direct eye contact with the girl at the register several times during my wait, she walked past me, and never said a word to me. Not once did anyone speak to me, greet me, or mention anything about the fitting rooms being closed. The associate yelled across the store to another associate asking where a manage was to help with a return. She walked passed me again while I waited at the fitting rooms...again not a word. I put everything I had in my arms back and exited the store. Much to my surprise no one said have a great day, come again, shocking right!!!
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April 2023 by Michelle Cowherd
Online order ship to the story. Very long process. Website or just communication in general needs improving. Product is very nice. Customer service was excellent.
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December 2022 by Cynthia Ahrens
This store caters to the slender women and girls no sizes past 12
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August 2022 by Ashley Hughes
I wish that I could leave ZERO STARS! The employees at this location are THE RUDEST people I've ever encountered at a Clothing Store! They have been rude to my family 2 other times, besides today. I will never step foot back into Forever 21, and I will never spend another dime at this business. I have never been so disappointed in a business! Shop elsewhere!
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August 2022 by Maxine hope
All my daughters love forever 21 like it's always new things with great prices. They've been shopping here since teenagers.
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June 2022 by Swifty Fox
Not for the average adult body shape. Have to be petite / child size.
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May 2022 by Rochelle Dale
Ridiculous store still is not allowing customers to try on clothes, as Florida has 100% not mandated ANY masks and stores are 100% open, cannot see any bit of logic or reasons except ignorance. FOLLOW the science and CDC recommendations!
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May 2022 by Whitney S.
This is by far the worst forever 21 I've everrrrr been to, not because of the clothes, they actually have a decent selection. It's the customer service that's trash. The employees are sooo unprofessional it's ridiculous. I literally waited in the line for 30 mins because one of the cashiers was on a FaceTime call and was just taking her sweet time scanning. She also was talking extremely loud about her personal life but I'm sure the whole entire store heard it because that's how loud she was. All the staff uses profanity loud and proud. Overall they need to fire everybody and start over.
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January 2022 by Michael W.
It's little things that tells you about the quality of of store. Walked in today with the family and first I noticed was the store floor was filthy. Trash and debri everywhere on the floors. Absolutely disgusting. Also no greetings of any kind whatsoever.
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December 2021 by Emma Agner
if i could give this 0 stars i would. employees were so rude and harsh. we came in about an hour and a half before they closed (6:30pm) and they kept telling us “you know we close soon” “just so you know we close soon” etc, the store was a complete mess, fitting rooms looked like they haven’t been swept since 2012, trash was left everywhere, and boxes were all over the floor. needless to say, don’t go here.
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December 2021 by Barbara VanCortlandt
Basic. Did not have as wide of a selection as we would have liked.
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December 2021 by Emma A.
if i could give this 0 stars i would. employees were so rude and harsh. we came in about an hour and a half before they closed (6:30pm) and they kept telling us "you know we close soon" "just so you know we close soon" etc, the store was a complete mess, fitting rooms looked like they haven't been swept since 2012, trash was left everywhere, and boxes were all over the floor. needless to say, don't go here.
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September 2021 by Denisha Taylor
No plus sizes, but the assessories are always so cute!!
