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March 2024 by Casey
The gentleman at the store assisted me with putting some wiper blades on my big truck, It was appreciated and he knowledgeable!
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March 2024 by Jerimiah Bookless
I arrived close to closing, 10 mins till. However i only needed 2 things a 36mm socket and dextron vi. Announcing the socket when entering,had already looked online for $12 and the site stated that they had one in stock, a employee went to the aisle and grabbed a $25 socket and told me thats the only one they had. I told him that j just wanted a regular not impact and he said there's not one, another employee went to check as I said that online it stated otherwise. The second employee found the 36mm socket I was looking for and the first abruptly and rudely asked me if I wanted a short one repeatedly in a tone and disrespectful attitude as he just got busted for lying. Then said well that wasn't there just the other day. Continuing to be disrespectful and rude as he needlessly involved himself in the other employee checking us out. As my friend was handling the payment and account info I walked around just looking until completed and the rude employee continued to show unprofessionalism making statements to the tune of what's he walking around for, what's he stealing. I really am disgusted with the overall handling a custoker that employee showed. He didn't ask me when i walked in, the other helpful employee did, but put himself in charge of locating the tool, then wouldn't loom for the socket on the big board with 20 times the impact ones, and proceeded to issue commands with disrespectful tones and comments throughout the deal, specially after rudely saying that one he gave me was only one, there wasn't one over behind counter. And wasn't even needed as the other employee was handling it. Will not be back to that store unless absolutely no other choice, and I'm talking walking the 6 miles to other side of town first before going there again as this is not the only distasteful experience I've had there. As I already avoided it as best I could. Forgive my rambling, but I'm still unhappy about last night's treatment.
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March 2024 by Aihua Tang
Highly recommend here!!!comfortable and the massage technician are very professional!!!you will want to come back!!
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January 2024 by ROCKY ROADS
I buy all my auto parts from this store because they have the best employees. They always are eager to help you and answer questions, especially Rob. He is great! It's hard to find good employees these days and I hope he is very much appreciated by Advanced Auto Parts. Thank you Rob for your help today with my oil!
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January 2024 by Curt Zimmerman
The website showed they had what I needed, but they did not.
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January 2024 by Leica Zayat
So friendly… Great customer service, above and beyond!
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December 2023 by Chandra Allen
I just wanted to say at Advance Auto Parts in Destin Fl it was a wonderful experience. The Store Manager a the Technician was very understanding to my needs and assist me with a friendly smile and took care of my car problem . Thank You so much!!! Great Job!!I will definitely come back.
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October 2023 by maddie Eckert
i was recently at advanced auto parts and witnessed a transaction between Jessica and an elderly woman. Upon entering the store, Jessica grabbed a chair for the woman to sit. The woman needed a battery so Jessica installed one. After completing the install, Jessica helped the lady out of the chair and to her car. Jessica went above and beyond to make sure her customer was taken care of and i just wanted to take a moment and acknowledge this outstanding employee.
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October 2023 by A LaFu
The MOST helpful auto parts store anywhere! While on vacation in Destin our car battery died. They were able to quickly confirm the problem and the fact that the battery was still under warranty. They replaced and installed a new one for no charge and saved our vacation!
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September 2023 by Jacob Griffith
Shout out to Mike, who dropped everything to replace my battery in an emergency (to me) situation. He took the time to show me the right way to install it so that I would know how to take care of it myself in the future. Really appreciate the service.
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September 2023 by Brian
Ive spent a good bit of time in autoparts stores in my life . But this is the first time i have ever experienced a group of , so willing to be helpful and always in good spirits. I live 1 mile from another advance in freeport. Yet i will drive the 15 to go to the destin store . You guys are the absolute best I have been impressed with the people the for 8 years now. The andance in destin is a better attraction than the beaches. This stire needs 10 stars. Once i list my wallet in store. They called me until i answered the next day. And i still had almost $$ 1000 in ut when i picked it up. Honesty, integrity, and all around the best team a guy could ask for.
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August 2023 by Mark C.
Outstanding service - loaned me tools, battery pack, etc - to allow me to replace my car battery while in Destin for a few days. HIGHLY RECOMMEND!!!
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August 2023 by Micha Everett
This place has the best customer service. This is the second time that in five years, my battery died and left me with no vehicle during busy season. Both times they are so quick to change out the battery. Today it was 100° outside and the lady who came out and changed it had a full smile on, seemed so happy to do so even though it was boiling hot and so many customers to take care of after more. She needs a raise because she truly is a gift! Thank you for always being the best!
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August 2023 by tom junkins
The so-called female manager I asked for computer check for my check engine light and said that she wasn't able to run it because advance Auto parts doesn't have a computer to read the codes don't use this store if you need help. .
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August 2023 by Ryan Hapner
Thank to Mike and his staff for getting me back up and on the road! Quick and easy battery change! ?
