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November 2023
Super nice initially. However, after I declined insurance and gas prepay they became very cold towards me. This after I patiently sat through the sales pitch. I always decline these items. They also switched the car on me, which increased my wait time. Felt disrespected, avoid.
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April 2023
Absolutely horrible. We made a reservation online, got a confirmation number and when we showed up they told us they had no cars and left us stranded. We had to pay for an Uber to Thrifys and back and they wouldn’t even accommodate us in absorbing those costs. We were left on the side of the street with no transportation.
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March 2022
If I could give a no stars I would. I rented a vehicle it broke down and they couldn't provide a replacement car. They charged me for the full rental. I have been disputing it for months. DON'T RENT FROM THRIFTY!
