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November 2023 by Cesar Rivera
Outstanding service, responsiveness and professionalism.By far the best restoration company in South Florida.You will not be disappointed.
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February 2023 by Google user
We experienced a broken pipe on the 3rd floor of our home, in which water ran all the way through the walls, floors, and ceilings down to the ground floor. We called PuroClean and they were at the house in 45 minutes, with a dozen fans and dehumidifiers which they immediately set up. The initial quote seemed high UNTIL we saw all of the work they did on the second day... they came by at 10am and were at the house until 5pm assessing the moisture levels, setting up painters plastic to concentrate air flow, drilling necessary holes and removing baseboards to access all of the moisture. I was impressed with their dedication to drying out our house the best that they could. I also appreciated their professionalism, kindness and compassion for our situation. Their receptionist was also very kind and communicative and it was very easy to reach the team at all hours. We even had to call Juan at 9pm when a dehumidifier shut off and in 5 min he was in his car on his way over to help us and resolved the issue. Juan and his team went above and beyond, and I really feel that they saved our house from extensive damage. After the week's worth of work they did here, I feel the initial quote was extremely reasonable. I can't recommend these guys enough.
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February 2023 by Haylee Corliss
We experienced a broken pipe on the 3rd floor of our home, in which water ran all the way through the walls, floors, and ceilings down to the ground floor. We called PuroClean and they were at the house in 45 minutes, with a dozen fans and dehumidifiers which they immediately set up. The initial quote seemed high UNTIL we saw all of the work they did on the second day... they came by at 10am and were at the house until 5pm assessing the moisture levels, setting up painters plastic to concentrate air flow, drilling necessary holes and removing baseboards to access all of the moisture. I was impressed with their dedication to drying out our house the best that they could. I also appreciated their professionalism, kindness and compassion for our situation. Their receptionist was also very kind and communicative and it was very easy to reach the team at all hours. We even had to call Juan at 9pm when a dehumidifier shut off and in 5 min he was in his car on his way over to help us and resolved the issue. Juan and his team went above and beyond, and I really feel that they saved our house from extensive damage. After the week's worth of work they did here, I feel the initial quote was extremely reasonable. I can't recommend these guys enough.Services: Flood restoration
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December 2022 by Adwoa Nornoo
Daniel came to my house in the middle of the night and quickly cleaned up the water. He told me he was going to ‘bake’ my house ?. And he did!!!! See photo. He used his ‘laser gun’ to assess the moisture level in the walls. As a scientist, I appreciate such methods. Because of that the contractors did not have to remove any drywall and there was no mold anywhere!!When such traumatic things happen, you should trust that Puroclean will do excellent work!!!
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December 2022 by Joan Rall
After the Hurricane Ian disaster Daniel's PuroClean team was immediately onsite in Naples at my neighbor's building. After two teams of ServiceMaster people quit our building's job, Daniel and team came and saved the day! In my unit they cleaned and sanitized and also dried and then did mold testing. I was lucky that no mold remediation was required. Daniel and his team were responsive, professional and very efficient in getting this work done so we can go on to renovation. Thank you Daniel!Services: Flood cleanup