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May 2024 by Paul Dudley
I ordered from amazon a new splash guard for under my Nissan Murano but there was no hardware in the box. First I went to the less than advanced auto parts store in west boca. The employee there wanted no part of my business. She was completely disinterested in helping me, almost as if I were a nuisance. Matching nuts and bolts to a Nissan is not as easy as pointing to an aisle I guess she was not into her job. I then decided to go to NAPA in Deerfield Beach where I had the complete opposite experience. Jonathan was very kind, professional and took several minutes to help perfectly match the bolt and rivet sizes. Jonathan turned an otherwise bad day into a great weekend. I sincerely appreciate his excellent customer service, thank you.
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April 2024 by Stevens Mendoza
Bad servicing, racist comments towards customers. RACIST
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March 2024 by Jay Borden
Customer service is a 0 out of 10
Sat on the phone 26 min and when they finally answered they then again put me on hold for 17 more min to look for the part I was looking for..very unprofessional
Ypu probably just lost 3 to 4 k in parks sale...
Pads and rotors. Rack and pinion
Ac compressor
And condenser fan power steering pump and high pressure hose ..
Just un real
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January 2024 by Robert Bailey
Messy store but customer service was good
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January 2024 by Jay
Great service
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December 2023 by Jonathan M.
This place gives great customer service and they do a good job when it comes to online orders. I received my package about 16 hours are I ordered it. Thank you, Jarell.
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December 2023 by Quentin L
I came in for a new key fob battery earlier in the week. I was very impressed with the service. I was in and out in less than 5 minutes - That included changing my battery also!
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September 2023 by Allan Heather Sargony
Will never buy parts from this store again. Had to have one delivered to the store was told to come back later I did to only find out it never came had to order it again and come back another day. Tried calling to ask a question and was put on hold for over 30 minutes no one answers their phone. Bad employees bad practice there. Next time I’ll just buy oem from the dealer.
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September 2023 by Josiah McDaniel
Jonathan was very helpful. He found what I needed quickly.
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September 2023 by Raffie Freiden
The employees there were asking other customers the questions I had about my car. That didn't make me feel great.
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August 2023 by Sam Rudolph
Very convenient parking and shopping.
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July 2023 by Joshua Zitta
Very Disappointed and Disrespectful Employees, Don’t Ever will go to this Location again
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June 2023 by Josh Zitta
Very Disappointed and Disrespectful Employees, Don’t Ever will go to this Location again
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June 2023 by Edmar Pit Bull Jeans
I had a big problem today with NAPA from Deerfield Beach, I needed to change a battery they sold me wrong, I needed one for Caminhao and Manager Danver sold me a boat and now he said he won't change it, that is himself gave me this loss, I leave this observation to NAPA to better train their managers
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June 2023 by chris h
Best parts store.
