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March 2023 by iqbal ahmed
I took my Tag watch they have every opportunity to rip me off but they did NOT because I have been their customer for over 15 years and I am happy they are going to move in mall shop I am happy what they did my wach is looking new they are honest people who want to pull through this online ordering tough times
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July 2020 by Dave Fraley
NEVER AGAIN, RIP OFF!! I have been coming here for years for battery replacements on several watches. Today I took one of the watches in for a battery, and the guy working noticed that one of the "second" hands had came off and was laying at the bottom rim of the watch. I asked if he could fix it, which he replied "sure I can reattach it". He gave me a quote of $56 total, $18 of which was for the battery. Sounded like a good deal to me so I agreed and took a 20 min walk. When I returned the watch had already been done and sitting on his work bench as he spoke to another customer, so I know it couldn't have taken him more than 10-15min to put in battery and remove the "second" hand. When he gave me the watch, he also handed me a little baggy with the "second" hand in it and said he could not reattach the hand and that I would have to send it to their lab. He was unable to give me an estimate to have the lab fix it, so I decided I would just hold off and bring it back in the future. When he went to ring me up, he said ok so you'll get $10 off so the total will be $46.. Puzzled by his comment, I asked "so I have to pay you for not fixing the watch?" his reply was "well we had to take it apart and remove the hand for you"... WTH!!! It took no more than 15 min of which I'm sure is about the time it takes to replace a battery and then hands me the part in a baggy... Well, congratulations, you have lost a long time customer who also has referred you out to many friends and family over the years and you have also won this great review... But I'm sure the $28 BS charge was worth it.
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November 2019 by Bill Jorgensen
BEN is an Excellent experienced watchmaker/craftsman
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June 2019 by Teresa Martinez
The play area is horrible. Since security doesn't care about monitoring, parents leave older children playing at the area, and go off to do shopping. The mall is aware of this and doesn't care. I swear I'm going to start calling the police each time I see a parent do that.
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June 2019 by Eric Guillen
My father gave me watch when we first met when I was 7 years old. Now Im in my 30's and the watch needed a new battery and band. I regretfully took this sentimental family heirloom to this place for the simple job. THE SKINNY KID THAT HAS BEEN THERE FOR YEARS FAILED TO TIGHTEN THE SCREWS IN THE WATCH MY FATHER GAVE ME. THE WATCH LOST THE BACK LID THE FIRST TIME I WORE IT. When I took it back he denied fault and wanted to recharge me to fix it. Its hard for me to go to the Coral Square Mall anymore because I cant even pass this place. He was so rude. I will never forget this place and what they did. I hope they go out of business. Now that I know better I wish I would of sued them. Run dont walk from Right on Time.
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May 2019 by david gaynor
Hi I have been coming to see Ben and Thomas for years and three things I can say are apparent , Integrity,Customer Service and Quality work at a fair price. I wouldn't think of going to someone else ever. Their in the Mall east end , these are good people. I've had batteries replaced , pins replaced , watches buffed and polished and wow my watches looked like new after they were buffed and polished!
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May 2019 by Audrey Samara
Extremely rude and unprofessional. Take your business elsewhere. Will never go back.
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May 2019 by Stephanie Sweetpea
What a great and safe mall to be in! I love shopping here and the food is so good!
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April 2019 by Candace Patnell
This is a great full service mall. I love it!
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September 2018 by Phyllis St. John
I have always had my watches repaired there n even bought a beautiful ladies citizens watch from them about 3- 4yrs ago that I'm still wearing! I find that anyone that has helped me there has always been polite, professional , n always willing to help me no matter what the issue might have been and they're reasonable !!!! I will always use Right on Time for all my watch repairs n buying watches!!!!
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January 2018 by Jeff Balaban
I have a dual concern about Coral Square Mall and a vendor named Anyo Accessories LLC. They are 2 small kiosks outside of the food court. This is where they scam. Sharyn stopped and saw a bracelet she thought I would like for my Birthday. She purchased it. Once I got it we discussed that I really did not like it and we would return it. This is where the issue started. The receipt states no returns, exchanges only. We go back to discuss and they refused to give us our money ba
