Very bad experience ended up closing accounts do to the lack of professionalism and people’s manners . Also, they do not help costumers solve problems and are not committed to the clients.
February 2019
DO NOT BANK WITH THEM!! takes long to process money and no one speaks English. Customer service is never helpful like they are supposed to be and very disrespectful. They have no corporate it's run through their branches. The online app is terrible they take long to update the app and the format is old.
February 2019
Holding company of BPPR, with a different set of policies and procedures. There just not good enough.
Popular continuously aims to build on its reputation for sound financial guidance, identifying areas of opportunity, and creating innovative partnerships that will enhance our clients' banking experience. We are committed to making dreams happen, by providing financial solutions every step of the way. For over 120 years, Popular, Inc. has been successfully providing top-tier financial solutions to consumers, small businesses, corporations, and governmental organizations. Our steadfast commitment to serving our customers and local communities stands at the core of our institutional values.