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July 2024 by Kayla Inderlied
I am writing to express my severe dissatisfaction. Our experience was marked by multiple failures, beginning with the initial pickup. We had to inspect two different carts due to the company's negligence in ensuring they were adequately charged by prior renters. Even after selecting a cart, we were required to make a second trip to collect a charger, which was both inconvenient and indicative of poor service.
The situation deteriorated further when the golf cart, which was supposed to operate for at least 25 miles on a full charge, failed after driving less than three miles. This left us stranded on the side of the road with children, and despite numerous attempts to contact the company for assistance, our messages went unanswered. We drove more miles picking up chargers, getting a ride home, etc than driving the golf cart.
Given that the issue clearly stemmed from a defective battery—something that could and should have been checked before allowing us to drive off—the entire situation was entirely preventable. Had we not had family in the area, our predicament could have been much worse, especially considering we were unfamiliar with the area due to our vacation.
In light of these issues, I strongly urge potential customers to consider alternative options. This company demonstrated a concerning lack of responsibility and customer care that significantly impacted our experience.
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July 2024 by Nayla Moffett
Very easy rental experience! Dwayne was super helpful and easy to contact. The speaker was an unexpected but awesome touch! 100% recommend!
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June 2024 by Renee Lawson
My daughter wanted to include riding around in a golf cart for her 16th birthday and the owner was extremely helpful in making sure she got what she wished for and that everything went smoothly. He’s a genuinely kind person. 100 stars if i could!
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May 2024 by Samantha Grap
Broken golf carts.
Charged to 100 and died within 1 mile.
Battery's do not hold a charge.
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April 2024 by patti Callahan
Easy reservations, great communication, and clean, charged golf carts.
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April 2024 by Lamont Leiva
Had a blast renting the golf cart. My family was able to drive up and down coast and bump our tunes California style.
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February 2024 by Jesse
They add tax plus insurance and it doubles the price of the rental. Be prepared to pay $100 an hour to drive a golf cart
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February 2024 by Tye Haynes
Great service and a great time!
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January 2024 by Dawn Smith
While visiting a friend at Cocoa Beach, we were looking for lunch. We saw buggy Rentals and were greeted by Mr Dwayne, "He got good jokes" we were so happy with the service, and there were no problems with the rental process. We drove our clean little buggy to shopping and lunch. A day to remember. ThanksMr. DwayneSee you soon
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December 2023 by Sherry Usher
Dwayne was very very nice and accommodating. He dropped us off and came back to pick us up as well as waiting for us go shop. Rent from him
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December 2023 by Sonya McCoy
Dewayne was EXCELLENT!! Thanks for your patience with our crew. Will definitely look him up next time and recommend to everyone visiting.
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December 2023 by Jeff Rodewald
Dwayne was awesome! The golf carts are new, electric, and work really well. They have great speakers for your phone to connect to. Customer service was great!! I highly recommend using this company.Dwayne is very easy to get a hold of and respond immediately.
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October 2023 by RenewRefined
This company is the worse! I reserved a Golf Cart for our Cocoa Beach vacation. They agreed to deliver only a 5 minute drive away. We were waiting for delivery to go to dinner, they didn’t arrive. I called. Do you believe the guy said he “canceled the reservation” due to “vandalism” and he sent me an EMAIL to let me know? Email. While I’m on vacation.I don’t doubt they found someone to rent for more $$$ than the 2 day they offered. And they did not have a replacement cart.DONT TRUST THEM! They mess up your vacation! The kids were so looking forward to it. AWEFUL
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September 2023 by chris congdon
Amazing. We were able to drive everywhere in Cocoa Beach. Service was perfect.
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August 2023 by Antinique Gray
Stellar service, great pricing and perfect location!