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June 2024 by Madison F.
Helpful staff, nice office and great pet care. Very happy with our choice to go here.
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May 2024 by Robert H.
Very bad experience. The front desk person named Judith was very nasty and seemed angry. I made an appointment on the VCA Clermont website and received three confirmations via emails and texts (see enclosure). I arrived 5 minutes early at 2:25 pm. As soon as I walked through the door Judith was very combative and angry that I did not respond to her voice mail.. She said she canceled my appointment even though I was sent confirmations via texts and emails for my 2:30 pm appointment. Would definitely not recommend going there.
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April 2024 by Sarah S.
DO NOT GO HERE. We just moved to Florida from NC, and my dog hasn't seen a different vet since she was a puppy. After a 45 minute wait on hard benches, I asked the front desk when we would be seen. She gets up and finds out they're read my for us... Why the long wait?? Then the vet came in and was AWFUL. She was all transactional. Didn't love on my dog at all to get my dog warmed up to her or anything. Just came in with the shots and was ready to get it over with then COMPLAINS when my dog has "anxiety." Well maybe if you loved on her, she would've been more receptive to you! The vet also made negative comments about my dog that I've never heard from our previous vet. They took her blood as a form of heartworm test, and I never received the results back until I had to call the office... TERRIBLE customer service. TERRIBLE vet. Avoid at all costs.
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October 2023 by george steiniger
Manny is the one that took care of my little guy P j he did a great job
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December 2021 by Glenn N.
Care is good here. But your wallet will take a beating. They love to run tests and they are expensive. I used them at the last city I lived at till I got tired of high bills. Went to an individual owned vet place after that. Great care and about 1/2 the costs. I tried them at Clermont. Sale as the other VCA in the city we used to live. Tests, tests and high markups. Disappointed this did not work out.
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November 2021 by Chris L.
The receptionists are the only thing good about this place . I brought my BJ just for a regular check up . He needed it to get his prednisone for his asthma. They came out & suggested a rabbi shot . Something he has had all his 5 yrs in NYC . I agreed , but this shot was different, BJs pupils started to disappear. In & out . I immediately took him back & was told he was fine . I knew he wasn't. Tried to make another appointment & was denied. I knew then they had made a horrible mistake. By the time I got BJ to another vet , it was to late . He died . I blame this place . And I would never recommend it to my worst enemy.
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October 2021 by Michael Patrick M.
This place has cared for my dog, Dodgy, over many years from the moment i adopted him all the way to the saddest of days in which my pet had reached a ripe old age and was in a lot of pain. As soon as I came in with my ailing pet, everyone from the receptionist, to the assistants, to the vet herself showed nothing but the utmost compassion and understanding. My pet was always a nervous creature by nature and I cannot think of a better place for him to have received all his care. Of course, i write this with tears, because it was a painful day. But there was a moment that remains etched in my head and it was one of the staff took my little dog's paw and said gently to my pet, "no more pain..." She said this in such a tender and gentle way that you realize the difference between a person that works a place and a person who has a vocation. Thank you for making this difficult time easier for us, truly thank you. Your attention to detail left nothing out. Thank you again.
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April 2021 by Shannon N.
I feel like they are thorough and generally quick with nice young people shuttling in and out. However I think that comes at a cost. Most of the services are top of cost and they look for every way to monetize every touch point. Our other dogs get yearly shots and care for a fraction of these visits. So there are efficient and fair operators out there. This one consistently builds large bills for their clients. Sadly we will not return.
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November 2020 by Janet Finnegan
The vet nurse was Mallory. She was kind with my LILY
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November 2020 by Adam Graham
I don’t know what happened but the quality of care and service here is not what it used to be. It seems like since they became popular they no longer feel the need to provide good guest service. They have always been on the over-priced side, but that has generally correlated to the level of care being provided. Not so any more.
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November 2020 by Allanah B.
I've left a review already but today was exceptionally good!! My dog was super nervous waiting and he came back with a little smile and comfortable! (which is especially rare considering he had x-rays done). Dr. Blossey and Sage were great and sweet as always!
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March 2020 by Michael Hill
Warm and caring staff. Wonderful doctor and technicians.
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January 2020 by Simone Vieira
way too expensinve, they lie about the price of your appointment when you call! the service is terrible as well
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January 2020 by Chris Mikenas
Idk what your talking about. Never been there.
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January 2020 by Amanda French
This is the first vet I've gone to where I felt like they did everything they could to help my furbaby. They were very gentle with my kitty and took the time to listen to my concerns and made sure to address all of them. I also love their waiting room! They have a sitting area for cats and one for dogs and the ladies at the front desk were super sweet! I honestly felt like I was talking to friends. They also have a little candle and a sign that states if it's on, someone is saying goodbye to their pet, please be respectful. I can tell these wonderful people really do care. They're not just vets, they're animal lovers too.
