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September 2024 by William Roesch
Beware. Verify all work allegedly done to your vehicle if you decide to try your luck at this place.
I bought 4 new tires, paid for balance, valve stems, and alignment.
Powder coat on rims was marred when old balance weights were removed. They used a stainless steel chisel to remove them.
Valve stems weren't replaced.
The alignment machine was down and alignment wasn't performed, but they charged me anyways. (Why you should always ask for the printout)
To top it all off, their corporate office doesn't trust them to perform refunds, but isn't available to perform those refunds after hours or on Sunday. (My vehicle was there from 2 pm till 6 pm after close Saturday). I was told to "come in tomorrow", but still couldn't get refunded because it was Sunday and had to come back Monday.
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September 2024 by JC Matos
Today I had the pleasure of visiting Mavis Tires & Brakes in Clermont, and I couldn't be more impressed with the service I received from Bryan, Jose and Sheldon. From the moment I walked in, the staff was welcoming, professional, and eager to assist. They quickly assessed the issue with my tire and provided a clear explanation of what needed to be done.
I highly recommend this tire repair shop to anyone in need of quick, reliable, and friendly service. I'll definitely be returning for any future tire needs!
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September 2024 by Monique Yseux
Again, great customer service! Very informative and attentive. Mavis customer service is outstanding! Definitely recommend coming here for services.
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August 2024 by Kimba
I have had to remove my review and update. After 4 weeks of driving it is obvious that the work that was done was completed poorly. I couldn't understand why my battery kept dying, only to find out when they did the work on the alternator the battery was not replaced securely. My spark plugs were replaced yet the vehicle is shaking badly, dash lights are flickering and the check engine light turned on less than a week after they serviced it. I was charged $371 for rear shocks $400 for struts. Just parts not the labor. I later learned OEM shocks and struts are less than $400 in total. It feels like I am still driving on old shocks and struts. It is obvious to me they wanted to make sure they used all the credit I was given through FlexShopper. I had $1400 available and they ensured they found a way to legitimize using the full amount. They pretend to be friendly with you in order to pick your pockets. I learned a very expensive lesson. I will not ever use Mavis' services again.
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August 2024 by Dee Dee
Once again great job guys. Recommended my friends and family they are very happy with their work too. Good job Bryan and his team. My place for now and the future.
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August 2024 by Shawnna Benbow
Surendra, very pleasant. ?
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August 2024 by Cara Davis
Very professional staff great customer service. Highlyyyyy recommend !!
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August 2024 by Avmart Distingishing Eye Melidor
They helped me get on the road when my Serpentine belt shredded. I appreciate their assistance. They are worth the rating I gave them
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August 2024 by Nikia Jelks
Shout out to Brian @Mavis on Hammock Ridge. Superb customer service. He made my appointment for tire rotation. Check in and check out the as quick and stress free. Best part is the store isn’t far from the home.
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August 2024 by Chris Hughes
Amazing customer service!! Bryan and Jose were very helpful and made everything a breeze. Would Highly recommend, I was in and out with 2 new tires in less than an hour!!
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August 2024 by Lorraine Rowson
Greatly appreciate the fellas at front desk Jose & Surendra
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August 2024 by luis lopez
Wow what an awesome service thanks to Bryan for helping me.
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August 2024 by Jesse Hart
I was in and out in 5 minutes. No appointment. Hands down best service In a tire shop I have ever had. I had a trailer tire that needed to be replaced.
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August 2024 by Brian Hamaoui
Great customer service if you need tire service come check them out
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August 2024 by Kaley Kelly
I wish I had listened to all of the negative reviews. They may be friendly, but they are lazy in their work. Not only did I have to question them on where my lug nut lock was as they did not give it back to me, they did not screw my splash plate back on correctly after my oil change so as I write this review, I am currently stuck on the highway waiting for a mechanic. I regret trusting them to fix my car and will never return and urge others to stay away.
