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January 2024 by Becky Morrison
Lorenzo is awesome very patient, very knowledgeable solved all of my problems in a timely manner. I would definitely recommend this store and this guy to who ever has phone issues or help getting into a new a device.
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January 2024 by Tamsyn Deli
Lorenzo was fantastic with fixing my issue. I thought it would take forever. I was in the store for less than 15 minutes. He was so helpful and professional. I'll only go to this store from now on. Thanks ? Lorenzo
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January 2024 by JOHN SPOTO
I went to this Metro location to discuss my plan and options available to me. Even though it appeared the rep was on lunch break, he stopped what he was doing to speak with me.Lorenzo was very accommodating & professional. I didn't ask if he was the manager of the store, but he should be. I would highly recommend this location over others.-John
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January 2024 by Jennie Okelley
I went there to get the $30 credit I was approved for and Hailey was very rude and unhelpful. She kept trying to sell me another line. She told me that it's impossible to get the credit on an existing account. I'm so frustrated with metro altogether because this is the second store I've been to for the same reason and the lady at the other store just said "my system is down you'll have to come back" !! It's ridiculous really
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January 2024 by G
Never encountered a more rude woman than the employee at this location.Believe her name was Haley.I the customers are the children and the employees are the adults.
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January 2024 by T. Robeson
Metro closed down in Oldsmar and also Lake St. George. Had to drive to Dunedin for tech support and the man there couldn't help me.
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November 2023 by Angelo Cherta
Anthony was amazing I started with new service and this young man got me setup with service he took his time explaining what everything I was getting today and explained the great service I would receive in the future with this company
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October 2023 by Earl Bailey
I come to this location with all my phone problems and they always give me quality customer service they have been very helpful and I'm thankful to have them. If I could give them 10 stars I would.
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October 2023 by Starla Reyer
Will and Lorenzo were very helpful and patient will helping me upgrade my phone and even transfered all I needed to my new phone. They made sure to show me the differences on prices too.. I recommend them highly.
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October 2023 by Lynn Spragia
Hi. First time at this store. Lorenzo listened to each issue I was having as I just purchased a new phone at another store and the set up was incomplete. Also I had a few questions yet no opportunity to askAnd felt rushed out the door where I got the new phone. Thank you to Lorenzo with his help above and beyond. Kudos to Lorenzo's stellar customer service. I observed he was most efficient in handling other customers as well. Thank you
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September 2023 by Kevin Curry
I came in with a phone issues and the manager was able to help me and he was very kind and knowledgeable.
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September 2023 by Lindsay Livermore
Only cares about their. Promotional money they get from each sale...the fact that when I took a used phone into the store to connect it to my already existing phone number the young man behind the counter told me that I had to buy a new line and that Metro no longer connects phones to their service in storeI went to the next Metro down the street and got it done immediately.... Suspicious I think soHard to say but it looks like all he wanted was the promotional money that went with adding a new lineFor reference this was about 7:00 August 26th.
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September 2023 by Joe Carlos
Great store and fantastic staff! Very friendly and helpful! Lorenzo helped me out and did an outstanding job finding a phone and plan to meet my needs and budget.
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September 2023 by Roscoe Van Shelton Hardman
The manager Lorenzo did an awesome job! He was so helpful and full of knowledge, he really did help me get the best deal possible! I will definitely recommend my friends and family go see him.
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September 2023 by Mike Jones
I will never come to metro ever again the manager and the staff are just trying to take your money scammers in here don’t ever come here
