May 2022 by david
Halie and Johnathan were very helpful and fixed my issue professionally. I am always pleased with this store!
December 2021 by Ena Kautsky
Johnathan and Peter were very polite and knowledgeable; they helped me all the way through. I highly recommend this location. As a bonus, Johnathan is able to understand Spanish.
November 2021 by Mizi Pizi
Peter was very helpful. He explained to me everything clearly, answer all my questions. Explained all the features. I would highly recommend people to come to this store and ask for Peter.
November 2021 by Richard Williams
I would like to complement Peter on his service, patience, and loyalty to his job. Not going anywhere else but to this store from now. Happy Customer!
September 2021 by Dave Lindeman
Peter was my salesperson, unbelievable patience. My A11 gave out on top of a couple medical situations I have recently developed and I was in a bad mood! However I left a very happy Metro customer of many years. I spent 8 years with AT&T in Corporate sales Cellular and have an appreciation of the business. Peter is a valuable employee, keep him!
June 2021 by Michele Delfs
Sebastian was awsome!! Very helpful. Thank you
May 2021 by Paul Taylor
Their stores are generally pretty decent, I wanted to buy a better phone but we could not come to an agreement unfortunately. I am a longtime customer and would very much appreciate some sort of reach out to me from Metro by T-Mobile.
May 2021 by Olivia Joslyn
I came in today with a few issues, Sebastian gladly assisted me. He was able to take care of everything. Great customer service, if you have any problems I would highly recommend this location.
May 2021 by Mary Ann Woernle
Was very helpful explaning my phone and helping me organize an old tablet and photos...very good employee on May 5 and love there service
February 2021 by Maria Elizabeth Locascio
I need to get in touch with the manager/owner. Two weeks ago my boyfriend and I ported in our phone numbers, and we asked for the one plus nord 10 5G, and told the woman it said it was free online. She proceeded to tell me I was wrong, that it was the N100 hat was free and the phones are the same anyway holding 128g of storage. Completely wrong on all accounts. My boyfriends phone randomly gave him a new number a few days later and stopped the port. We went to your store where the young lady (not the one who sold the phone obviously) was extremely helpful, and we left with the impression the number port was going to be done again. We asked since we were lied to about the phones if we could return them since it was within the 14 days and get the phone we originally wanted. We were told that the manager said no that we could return the phones and purchase the phone that we were originally supposed to get for free. We unhappily left with the same phones and now a week later his phone won't even connect to mobile service. Nothing will work. I called the metro PCS store to see if maybe they could help with what's going on and I was told that I should go to the nearest store close to my house. I would like to speak to the manager and see if we can get this straightened out.
February 2021 by Amanda Montalvo
Customer Service Raychel was very wonderful and helpful with everything i needed help on Thank you
January 2021 by Ligia Acosta
I am a customer of metro by T Mobile at countryside for many years. I was not previously happy with some of the previous employees. But, I am so happy with Peter, Leelany, and Raychel. I am very happy with their outstanding service.
January 2021 by Karen MacKenzie
Peter and Rachel were the nicest people I've ever met help me with my phone I'm literally technologically challenged and they treated me with the utmost kindness and respect
January 2021 by James Copen
Great place to get a cell phone.
January 2020 by denise fichtman
I bought a phone because the last phone I bought 3 months ago was defective. This one was supposed to have waived activation fee. The girl didn't waive it So my phone was suspended and I have to pay it. I was driving home when my phone shutoff and no way to turn GPS on I got lost in the middle of the night. Also I was there an hour. I could only replace the broken phone if I drove to another store. I paid 80 bucks for this? Thanks for making it that I had no GPS and got lost for over an hour. If I wasn't getting a waived activation next time inform the customer your phone would be shutoff when you "waive" the activation.
