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December 2023 by Maria Nerguizian
a little messy, the place is small, but I love Abercrombie!
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January 2022 by Danii C.
Not only has the quality of the clothes increased- but so has the customer service!! I had a LOT of difficult returns and I wasn't really expecting to get anything back, but I was reimbursed in full and the employee that helped me was an angel. Super patient and sweet. You can tell the staff enjoys where they work and it's a great shopping experience!
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June 2021 by Jezrael D.
Honestly i never had any drama coming here. I always know what im looking for n thank the gods of clothing that they started bringing "big gal" sizes cuz i used to never be able to find nothing my size. Everything used to be like super model sizes n not in my Super hero sizes. Like my shoulders alone? Crush them beautiful tops n dresses. Now a days im happy to find dresses n tops my size. They tend to carry nice tops n dresses that i wear only for rating restaurants or out in fancy dates. Two of my favorites ones are from here. Sense my call card are flowers I'm always in the lookout for floral stuff. I seriously told myself today!; "Jez! We are going to just look. Yep yep we just going to look!" And then found them! My new two floral tops! I may have to adjust only 1 to my taste but it was in discount so I won't cry when i operate on it n the fashion police wont take me to jail! The red one has straps on it with adjustable belts. As a Transgender Woman i been still experimenting with spaghetti straps n so far I'm actually very comfortable with them. For my Transgender readers im a size XL on some stuff, im in my 215lbs n im 6'0" feet tall. Most of the XL stuff fits like a charm n room to flex my muscles to! I have even practice fighting in them just in case the villains (chasers) need a nice reminder to treat ladies right. So if you like me and u got to do any Avengers stuff during your nights out? Their XL stuff checks out by me. Staff tends to let you look around and if u looking to hard? They actually check on you. You can always ask and they come out of the wardrobe like ninjas to help you. I never had drama or anything with them. They always have help me out. Tips? Sign up to be a member. Its free! U get many coupons through the email n always check your receipts! They tend to add coupons there to! They hide the discontinued stuff in racks on the back or middle area, also hidden near the guys stuff out back. I always go through everything before picking full prized stuff. The discontinued stuff is always on sale! U may want to take a while weeding through them cuz customers just disorganize the crap out of the racks. Took me like 20mins to find the pant suit O_o only cuz i always end up helping them put stuff on the floor back on hangers. Free labor lol they never complain.
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October 2020 by Victoria B.
Very poor customer service, outright lied. I had an online order I wanted to return. It was about 3 weeks from delivered date, and they said I had to get back merchandise credit because it has been 31 days, and the policy is 30 days for original payment form. I tried to show the cashier I received the order 9/17/20, and it was 10/11/2020. She said the policy is from the date the order was made. I told her that is incorrect, corporate policy is 30 days from ship date. The manager was now there, and she said the same as the cashier. I kept my cool, and said never mind, I will keep the items and walked out. I looked up on Abercrombie's website their return policy, and I was correct. It clearly stated 30 days from ship date. I returned to the store and tried to show the same cashier the policy on the website. She was rude, rolled her eyes, and said there was nothing she could do. I tired to reason with her, but she refused to listen, and said she couldn't do anything. I then called the Abercrombie at International Mall in Tampa, and the manager said I was correct. I would have no issues making the return at her store. So I went the next day to the International Mall location in Tampa, and had zero issues returning my items for the original payment form. They were polite and didn't even need to see my order info, they looked up all my info with my phone number because I had an Abercrombie loyalty account (which the Brandon store didn't even ask about).
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August 2020 by Luke Kovalchick
A employee Emma was super nice and showed me to my favorite pair of jeans Thanks Emma.
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August 2020 by Marycruz E
The cashier was charging me for an extra shirt I kept on telling her that the total wasn’t correct but she said she scanned everything correctly then after I payed i showed her the extra item on the receipt and she refunded me the cheapest priced shirt not the one that she had actually charged me for without getting it. Then i returned 2 items the next week same cashier refunded me lower than what the shirt I returned cost.
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July 2020 by OUTsoul
A employee Emma was super nice and showed me to my favorite pair of jeans Thanks Emma.
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September 2019 by Marycruz Echeverria
The cashier was charging me for an extra shirt I kept on telling her that the total wasn’t correct but she said she scanned everything correctly then after I payed i showed her the extra item on the receipt and she refunded me the cheapest priced shirt not the one that she had actually charged me for without getting it. Then i returned 2 items the next week same cashier refunded me lower than what the shirt I returned cost.
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August 2019 by Laurie Reed
Great! And everyone is nice.
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July 2019 by Tricia Gust
I love the little girl clothes.
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January 2019 by lisa galvan
We were greeted politely. Not a big selection for girls that are slim.
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January 2019 by Rena Mathews
Great customer service!
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August 2018 by Maya
omg I love this store!! I went there to get some cloths for my son for the summer and Meghan and MArissa were super accommodating and friendly!! I definitely recommend this store, the girls are super sweet and will go out of their way to make sure you are taken care of than s girls!!!
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July 2018 by Vloggy .
omg I love this store!! I went there to get some cloths for my son for the summer and Meghan and MArissa were super accommodating and friendly!! I definitely recommend this store, the girls are super sweet and will go out of their way to make sure you are taken care of than s girls!!!
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November 2010 by Katie D
50% of Redlines! Quick before they are all gone!
