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March 2024 by Joshua Robinson
Friendly and professional staff.
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January 2024 by Autumn Daze-1
It sucks I had to give this store one star because they definitely do not deserve it. Staff was not friendly, bordering on incompetent and their customer service is the pits. I dropped off 2 items to be returned to Amazon and they had not even returned/shipped the items back to Amazon 10 days later. Really? No soup for you!
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January 2024 by Gerson Delan
Best UPS store in west palm beach,sfaff amazing
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January 2024 by はな
All the employees are so helpful and friendly!! The service is perfect too!!We appreciate you guys a lot!!
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January 2024 by Sweet Pea
The manager Danielle makes that store thrive! If it wasn't for her I could not give a five-star review
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January 2024 by Shirley W
Very very poor instructions on how to get to the entrance to the building, parking. You turn onto the side street and then into the (no directional signs) into a lovely courtyard,. Parking is free and open to the public.Now to the second issue. The young man who was the only person in the lobby of the store did not greet me, walked right in front of me, soldered over to behind the counter, turned and looked at me, never saying a word, saw my package, started to ring up my receipt, looked at me, handed me the receipt and NEVER spoke. NOW MANAGEMENT has the responsibility to: hire, train their employees, to monitor and set realistic expectations of greeting policies. It was very clear he was very well trained on the product shipping system/procedures.Then a woman came from the back of the store and never said a word either. That alone spoke volumes.Don’t fire either or both UPS—TRAIN BOTH Of THEM. He looked like he is 17/20 years old and she looked to be in her 40’s. TRAIN BOTH, you may have two of your best employees if you TRAIN THEM. I see this experience from my side as the Company’s failure. Why, because you wouldn’t have them there if their shop backend performance wasn’t acceptable. Now just take a little time to bring their front of the shop protocol to your/the customers expectations.
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November 2023 by John K (Never stop)
Very helpful from the moment you walk in the door
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November 2023 by Christopher Utkus
Always happy staff!
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October 2023 by Julie M
They are always very friendly and quick.
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August 2023 by Donna Richards
Small town service. They know you by name. Always greet with a genuine smile. It's to the point now where my dog will stop and sit outside even when they are closed on our daily walks
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July 2023 by Mari Klein
I just went in to return a very heavy large box and a gentlemen helped me bring it inside (didn’t catch his name) , and then Jude helped me at the register and was super kind and efficient. The men here rock! Thanks for making my day :)
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April 2023 by Clarissa Lincoln
The staff here are very helpful and quick service. Jude is the best!
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March 2023 by Karla Santiago
This location is absolutely the best and most efficient I’ve ever visited. Staff is friendly and fast for all your Amazon or SHEIN returns
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December 2022 by christine d.
Was so impressed with the service at this UPS location! Emanuel was very kind, quick and courteous. He helped me unload my car, 18 boxes being returned to a retailer. Who does that!?!?!? He then helped me put labels on all boxes. Additional staff inside, very helpful too! Nice guys and wow .... the service is quick! There were approximately 8 people on line. They were in and out.
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December 2022 by Sticky von Icky
Welcome to the Clown Show at the Circus of incompetence. I don't need to bore you with details but let me just say you're going to have a much better experience at the UPS store on Boynton Beach Blvd.
