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January 2024 by Beatriz Lobo
Sold me a defective PlayStation 5 and claimed they couldn’t find my digital receipt. Stay away from this store. I feel completely scammed. Employees here are not well trained.
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January 2024 by Mrberm
Ben provided excellent customer service today, he was very patient and knowledgeable about all things video games and is an asset to the company. He belongs in management someday!
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November 2023 by Chris Gangichiodo
Very nice guy behind the counter, very helpful man,:-)
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November 2023 by Sarah Connors
I tried to trade in my PlayStation VR for my PlayStation 4 back I didn’t give it to me and I want it back or else I’m suing them, so don’t trade anything in
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November 2023 by Yesi Perez
very good service and the best video games ?
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November 2023 by Gabrielle Gurrieri
GameStop always has everything needed. Even the used games are at an affordable cost and work great. The staff is soooooo helpful and really stick to policies when it comes to pre-orders etc. I myself had a hiccup with mortal Kombat and game stop of Boynton beach assisted me until I was good and ready to check out! Don’t forget to get a membership (way worth it) Also, shout out to Jenna for going above and beyond like always!
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September 2023 by Esteban
Nice service and good prices ??
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September 2023 by RichCanDoIt
Fantastic staff that are very helpful and they never force anything on you like Pro Memberships or Warranty's (Which only makes you want to purchase them because how awesome the staff is!) This is my home Gamestop! Whoever was working on Labor Day 2023 are great employees and deserve this shoutout. I walked out with a new Pro Membership and amazing product!
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August 2023 by Rob Foster
Not the one to leave bad reviews, but this was a bad experience that cost me an additional $90 dollars. Got the Turtle beach stealth 600 Gen 2 about 5-6 months ago, went to put them on again this morning and while I pulling down the headphones to fit my head, the left side snapped. Never been dropped or anything. Just cheap plastic which you wouldn’t expect from such a great brand. Never the less, went back to the GameStop at Boynton Beach and I was informed that I am not eligible for a replacement because I wasn’t aware that I was supposed to get a warranty for them and thought with my purchase it was all included. the lady at the front desk was helpful and kind. But in the end I had to buy a completely new headset which sucks. I don’t have money to just throw around, but I need to hear in game…. Feel like I got completely scammed.
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August 2023 by Daniel Patino
Great experience, Carter was the man in charge when I visited. He was knowledgeable, proactive, and efficient. He checked out several people while helping me access the retro games and really left me with a great experience
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August 2023 by Rob F.
Not the one to bad leave reviews, but this was a bad experience that cost me an additional $90 dollars. Got the Turtle beach stealth 600 Gen 2 about 5-6 months ago, went to put them on again this morning and while I pulling down the headphones to fit my head, the left side snapped. Never been dropped or anything. Just cheap plastic which you wouldn't expect from such a great brand. Never the less, went back to the GameStop at Boynton Beach and I was informed that I am not eligible for a replacement because I wasn't aware that I was supposed to get a warranty for them and thought with my purchase it was all included. the lady at the front desk was helpful and kind. But in the end I had to buy a completely new headset which sucks. I don't have money to just throw around, but I need to hear in game....
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July 2023 by Willie Wilson
Dude was rude and sassy over the phone. I was just asking questions about my warranty on my controller I purchased and because I did not remember all the details on my receipt, dude wanna quiz me to see if I’m making up stuff and when I forgot wether or not if I purchased it on my ps4 and ps5, he than says its expired. For months they did not have the inventory to honor a controller for me during covid now all of a sudden it’s expired l? I call another store in West Palm and the manager honored it with no problem.
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April 2023 by Michael Bright
Small store but fantastic top notch customer service! My trade in was handled with ease and she made some spot on recommemdations.
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March 2023 by Greg Valentine
Good store and employees know what they are talking about.
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January 2023 by Edgar Esparza
Great experience definitely will be going back
