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January 2024 by Agustin solis
I heard them talking to each other about the guy who don't understand English so they sold them the phone more expensive even he was able to an upgrade I make a comment about it they didn't even care
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June 2023 by Arleys Escalona
A visit where the attention is very good
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April 2023 by Sasha M.
Sold me a 400 POS. Thanks to the kid who couldn't help me correctly. Nothing but kids runn8ng this shop with no idea couldn't even transfer my contacts, rude and seldom absorbed as most children are.
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February 2023 by Norbert Nieves
Best deal in town
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January 2023 by Olivier Carre
Today, Friday, January 6th, 2023, I just left the store all SMILING! I received the BEST CUSTOMER SERVICE, staff was on point and very knowledgeable about all the deals the have and they guided me through it all. ????
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November 2022 by Jason Klein
Used to be a great store, now their lack of knowledge or care just got boost a new customer. Stay away from this location
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October 2021 by Sthephania Peguero
I’m absolutely so shook on the customer service here. A young lady named Lorena assisted me with some services I needed and completely took care of everything for me. Made my experience here so enjoyable & she was informative and high spirited! Unlike the other stores that I have gone to, Lorena made sure that everything was to my liking. She is excellent! Will be returning here and sending all my refers directly to Lorena!!!
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September 2021 by Christopher Burgess
Lorena is extremely professional and helpful. I was getting ready to switch to another phone company but she solved my problem. I appreciatee the perfect customer service and all your help.
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June 2021 by Tereza Cavuto
The lady was nice and help me with my problem
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April 2021 by Stephania Peguero
I’m absolutely so shook on the customer service here. A young lady named Lorena assisted me with some services I needed and completely took care of everything for me. Made my experience here so enjoyable & she was informative and high spirited! Unlike the other stores that I have gone to, Lorena made sure that everything was to my liking. She is excellent! Will be returning here and sending all my refers directly to Lorena!!!
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April 2021 by Jose sotomayor
A great family own business with great customer service
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April 2021 by Patrick McBride
We called MetroPCS and they told us to go to our local store and pick up a SIM card for $10 we went to the store and I'm presume it's the owner and he said that he cannot sell me a SIM card for $10 that I had to pay $10 Plus 80 bucks for a connection for a total of $90 what a rip off I read the reviews and they must be fake because the store is nothing like that
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April 2021 by Patrick M.
We called MetroPCS and they told us to go to our local store and pick up a SIM card for $10 we went to the store and I'm presume it's the owner and he said that he cannot sell me a SIM card for $10 that I had to pay $10 Plus 80 bucks for a connection for a total of $90 what a rip off I read the reviews and they must be fake because the store is nothing like that had to go to a dealer in Naples on 41 and Immokalee and they gladly gave me a sim card for $10
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March 2021 by liz a
This is the best metro store. Completely different than the customer service at the store on Bonita Beach Rd. These people are great. Odalys is especially kind, understanding, and helpful. She is very good at her job and she made my day.
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October 2020 by brian 1101
absolutely horrible customer service asked to return a bad product and they said no and kept trying to get me out of the store please go anywhere but here. Ps all there recent good reviews are fake.