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January 2023 by Ilse Gomez
Please remove the address cause it's incorrect
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December 2021 by Eddie Harshman
The employee was very unhelpful and seemed like he didnt want to deal with me. If I could afford another provider I would switch
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November 2021 by Melisa Alvaranga
The store was cleanNo one in the lobby to greet you, waiting for the employees to come from the locked door.Young man who attempted to help me spoke broken English , seemed as if I was bothering him.Not helpful at all.Unable to explain the " free phone" deal.Won't bother to go back
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October 2021 by Patricia Gerspach
Excellent customer service!!! Angela was AMAZING!!! She helped me pick out a phone for a second line and built a plan around my needs...thank you again young lady!!!
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July 2021 by Brooke Peyton
Refuse to answer the phone. Then they picked up once and hung up immediately.
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April 2021 by Patrick M.
We called MetroPCS and they told us to go to our local store and pick up a SIM card for $10 we went to the store and I'm presume it's the owner and he said that he cannot sell me a SIM card for $10 that I had to pay $10 Plus 80 bucks for a connection for a total of $90 what a rip off I read the reviews and they must be fake because the store is nothing like that had to go to a dealer in Naples on 41 and Immokalee and they gladly gave me a sim card for $10
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September 2020 by Carol Balentine
This young man is awsome very helpful Daniel
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July 2020 by Alain Fuentes
If i can give less then 1 star i would.just purchased phone there from a person that couldnt put there own phone down for more the 5 secs. While im trying to talk to them. Never mentioned insurance. Try to by a case but they didnt have one. Now 2 weeka in my screen craked and in stuck with it like this. Needless to say i wont be paying next month bill
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September 2019 by Emma Erickson
I had called different metropcs store and this was the only one that answered. The girl I spoke to was the manager and stayed on the line with me for a while. She gave me her location and I went in to walk out with a brand new phone in my hand for free. Sima was very patient with me and answered all my questions. She went beyond and helped me transfer all my contacts and photos. Would highly recommend this metro store to everyone!
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September 2019 by Joseph Jeudy
Sima was extremely helpful and made sure I walked out the door with my phone completely set up! Definitely would come here again
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September 2019 by Brody Walker
Employee was very helpful. She greeted me right when i walked in. She was also very patient and answered all my questions.
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April 2019 by Kimberly Pence
I had a fantastic experience with Sima. She was patient and knowledgeable. When she didn't know the answer she found the answer. She went above and beyond in her customer service. She deserves a raise, because I assure you that whatever her wage is, it is not enough. The reason I did not give this store 5 stars is that it isn't the most aesthetically pleasing to the eye. The decor and layout could use some work.
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March 2019 by kathy palmer
Dirty store, employee was sick. Ewwwww, guy tried to help me, lot of info and promotions, still best offer in town.
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March 2019 by Karlee Crouch
I tried calling the store, they answered and hung up on me immediately. Didn't even get a chance to speak with anyone.
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October 2018 by Jay Mills
The employees are young and inexperienced that do not care about quality customer service
