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February 2024 by Bobby C.
Had to get a form notarized and scanned was directed to Washington he was very helpful in helping me get the paperwork scanned and emailed I would have never figured out how to get this done without Washington's help..... Thank you very much Washington
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February 2024 by Daniel Otero
Excellent service, great work staff.. Thanks to Young Javier Núñez, he very kindly helped me with everything..
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February 2024 by Dani Lopez Garcia
Excellent attention from Javier
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January 2024 by Ilich Munguia
Nice ppl working there
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November 2023 by Erik
This is THE weirdest bank in the USImpolite, rude, uppity etc, etc…2-3 staff asking you what you’re there for rather than manning a teller station ?!?
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September 2023 by Jessica Vlogs
I called Bank of America and Mary Ventura employee she answered all my questions. Very helpful and patient. Thank you so much Mary Ventura
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September 2023 by Judy Jones
Mary Ventura has been extraordinarily helpful in solving my banking problems. She fixed my credit after a fraud problem, and got me a new credit card. Thank you Mary!
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July 2023 by Teresa Moreno
I had the most pleasant experience this morning at the Bank with Franklin. He assisted me with my transactions and he was so professional and also kind. I will be returning to this location in the future.
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March 2023 by Armando Escobar
Washington was helpful with my Notary.
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January 2023 by Igor Stolyarov
Thank you Franklin Reynoso. Very professional worker!
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October 2022 by Sheri Z.
Terrible. 1 employee who's obviously wore out. Manager Karen in the back while 10 people stand in line. Your employee is literally sweating and almost in tears. I won't be going to this location again. You have NO customer service.
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October 2022 by Charles Kyte
Josh is out do to the hurricane Mary is great I went in had a check to deposit I’m going on vacation I ask when it would clear 2 days no problem that worked for a email the next day 10 day hold, so I talked to Mary who was with someone 5 people waiting in the lobby Karen is in the office talking to a customer with another co worker about nothing whine everyone is waiting I ask her could she help me she said no while keep in mind she isn’t do her job I called bank Friday morning when it was supposed to clear and didn’t called bank at 9 talk to Mary She said Karen would call me keep in mind my flight leaves 2 she called me 3 said they were to busy to check such horrible work ethic she definitely shouldn’t be in her position anyone can pass the buck she is horrible what a experience to bad shoe is t on the other foot
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February 2022 by Colleen M.
Sucks! They don't care about customer service!Appointments don't matter!They chat with each other and ignore the customersI waited over an hour for my appointment and they just kept taking people and chatting about nonsense. So annoying - moving my money
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June 2021 by Mike Glogowski
My bank is Suntrust, but I needed cash in a hurry so I went to this BOA, what a mistake,I put my card in and it told me is was unable to read my card, I did it a second time, same thing, the third time it took my card, the screen said something like we have taken your card call your financial institute to get a replacement card. This was on a Saturday, Monday morning I tried calling the branch 7 times and no answer.
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April 2021 by Samantha Jones
This Branch at all locations should be open until 6 on Friday. The working class need to be able to cash thier checks. It is bad buisness decision which reflects that they are not a welcoming company. The covid-19 pandemic is at a pace where buisness hours should be back to normal.
