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August 2024 by Toby Edenfield
Great people, great place!!!!
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July 2024 by Craig Frederick
Best deals around for things you might need, good $$ also when trying to eliminate that special someone out of your memories. Thank you DJ, my best wishes to you!!
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July 2024 by Stacy Simmons
We went and spoke with Mildred today! She was extremely nice and looked at our bracelet throughly. We already had a quote from another pawn shop a friend took the bracelet to. Value pawn quotes us $650 more than the other pawn shop. We were curious so we went back to the original pawn shop just to see what they would quote us. The original price was $250, then that same pawn shop told us $400. Value Pawn was even more than the $400. We told Mildred and her co worker our story and they couldn’t believe it. We understand that people have to make money off of what they are selling but you also have to be fair. I TOTALLY recommend Value Pawn and will be back. Thank you for your help today and your honesty.
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June 2024 by Cly Edmond
The best in town!! Jocelyn and Mildred are extremely nice. One of the cleanest location in town. If you ever in a bind go see them!!
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May 2024 by Jarrell Ray
This location is the best. The staff is very helpful, go see Jocelyn, she is very nice.
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March 2024 by Tiny Loyal
Jocelyn was very helpful! Come see her if you want deals
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January 2024 by Jeph
Fantastic service here, fair deals, chill atmosphere. Forget the rest; come here!
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December 2023 by Joseph Capner
Buckle up, because this will be a long one.I’ve been coming here off and on for about a year now and it’s the best store in town.However, my expectations were recently exceeded when I attempted to quickly sell some items in hopes of acquiring funds for a last minute, unexpected flight to see my father, who suffered a potential life-threatening issue, completely out of left field.Long story short, my dad’s proactiveness made for a short stint in the ICU and the last-minute flight wasn’t needed.Fast forward a week later, and I happened to stop by the pawn shop just to browse and Rob pulled me aside and asked how my father was - I was overwhelmed with such emotion that a man, who meets hundreds of people weekly (perhaps even daily) not only retained the info pertaining to my crisis, but also took the time to ask me about his progress.In a day where customer service has literally become a joke, Rob is one of the few who “gets it” and is probably the main reason why that store in particular is the most profitable.Rob has always treated me fairly and with full respect; he also finds ways to politely tell me if my items are junk; and most recently, has shown me his ability to not only create, but also maintain and build upon previous relationships.I will never forget the week I had, with being scared out of my wits, and then having a valued member of society check in on me.People could learn a thing or two from Rob’s customer service.Rob, if you ever end up seeing this, thank you for remembering to check in on me after a dire situation. I’ll never forget it.Thank you,Joe
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December 2023 by Star Bright
JOCELYN is the best!! She is very good at her job, great attitude and very nice. Will be back to see her!!
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November 2023 by Jon Doe
Bb did absolutely phenomenal and made sure everything was in working order for me and made a great sale
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October 2023 by Melinda Straight
Amazing staff, Rob and Jocelyn are so helpful. Great location, the prices are so good and the store is cleann!! 10/10 will not go to another location.
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October 2023 by Jessica Allen
As always great customer service from Jocelyn and love the prices.
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October 2023 by Alyjah
Jocelyn is the best!! Very helpful and very kind
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October 2023 by Mike Beard
Amazing service excellent people love the beautiful lady there
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September 2023 by Quez3618
This is one of the best Value Pawn in Jacksonville. Anibal, Mildred, Andrea and Jocelyn. Very friendly and helpful
