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August 2024 by Shadana Cole
Cristina Reed is always quick, brings a wealth of knowledge and prompt with responses. Would highly recommend.
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July 2024 by Nesha Harris
Did anyone else insurance raise up $50+. I can see if I was a dangerous driver but good Lord, I feel forced to give up State farm after I had them for awhile now. $50 is a big difference. It would have been appreciated if state farm would inform the customers months before about changes to our policy. Very unhappy that I had to change my coverage from full coverage to liability and when I call the office the lady says I am receiving all discounts and all customers policy have increased. If there's no way to lower my policy the lady sure didn't care not 1 bit and sounded like she can careless about helping a customer. Very sad to leave this insurance but there has to be a cheaper insurance
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July 2024 by Tara Donofrio
Cristina Reed is always so helpful, and always responds in a timely manner.
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July 2024 by Test Acct
The Shannon Clark Office is extremely Professional and does what it takes to meet client needs. At all times you feel supported and know that you have an advocate on your side to navigate the complexities of insurance.
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June 2024 by Alyssa Walker
Excellence service and understanding. My grandmother retired from State Farm so it's a family must. Shannon and Diamond are the best, they are so kind and professional. Happy to be a neighbor.
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June 2024 by Myra S. Charity
I transferred my insurance from another office after moving from Maryland. Diamond Massado has been my primary contact from day one and she is an absolute pleasure to work with. She is very responsive to every call and every email, is extremely knowledgeable in the products offered and takes the time to make recommendations so you can truly consider all options. Diamond is a very kind and compassionate person who I honestly believe truly cares about meeting every client's needs. I can't say enough positive things about my experience with this office and I expect the relationship will continue for many more years to come.
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June 2024 by Colleen Nixon
My husband and I have been with State Farm for years. Thank you Shannon for all the hard work you and your team have done for us. Just recently I had to put our vehicles in My Trust and Cristina made the process so easy.
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June 2024 by Justine Joska
I always have the best experience with State Farm in Newark. Diamond is so helpful and professional. This office is top notch and has a great team behind it. Get a quote from them, you won't be sorry.
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June 2024 by cindeeeparker
I have been with State Farm for years now and can’t say enough good things about this office, especially Cristina Reed who is always there with my questions and needs. She is always friendly, easy to work with and extremely helpful. She models the idea of doing for others as you would like done for yourself.
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June 2024 by Lena Gaines
VERY FRIENDLY STAFF , RATES ARE OKAY MY FAVORITE STAFF MEMBER IS DIAMOND ? , VERY PROFESSIONAL ALWAYS HELPS & ASSIST ME ? IT'S ALWAYS A GREAT EXPERIENCE AT THIS OFFICE , THANK YOU FOR THE GREAT CUSTOMER SERVICE Y'ALL PROVIDE ?
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June 2024 by Krystal Cronk
Awesome agent to work with. Very helpful.
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June 2024 by Dell Marshall
Our family have been with State Farm for many years. The office staff is very knowledge and helpful. I really like the fact that I can call the office and speak with a person that is familiar our policies. Thank you!
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June 2024 by Jeffrey Bowers
The team is always very responsive and professional whenever I need their assistance. I recently made changes to my policy and Diamond was knowledgeable and helpful in getting me set up. Always a pleasure to work with. Thanks, Jeff Bowers
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June 2024 by Marsha Mark
Never had any problems with the agents and always have had our needs met
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June 2024 by Evelyn Vassiliou-Romano
Amazing customer service. Cristina in particular, was super helpful after my daughter totaled her car and assisted with her quick responses and exceptional knowledge. Thank you for your support through a difficult time.
