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August 2024 by Paula Mast
Won’t answer the phone!!! Horrible customer service, they are too lazy to do their job and they are irritated that they have to work. The attitudes are terrible.
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August 2024 by Wayne
Terrible service. They lie and say delivery attempted when they never even tried.
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August 2024 by Rachel
If I could give thid place a negative star I would. They never answer, you can call and press every option and they refuse to answer. They don't deliver my packaged and say delivery attempted. I have 6 cameras, not one delivery vehicle went by.
Absolutely terrible customer service
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July 2024 by Kyna Greenley
Have been trying since Saturday to get my certified letter in the mail the carrier can't seem to deliver when I'm home 24/7.... it is Tuesday and still no luck.. mail lady drove right past me in the yard! and noone knows how to answer a phone at this location!! Very displeased! Too bad we don't get to pick our mail carriers ?
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June 2024 by Jeffrey Maheux
New to the area, needed a bed frame for the guest room and for several days now when I’m home all the time and awake early they have claimed to have attempted delivery when that is a lie. They just leave the sorry we missed you sheet and are expecting me someone with a bad back and a small car to drive there and pick it up myself. Not happening, having to order this frame from Amazon now I suppose. Hire different people or send a team out if your drivers can’t handle a heavy delivery don’t just lie to your customers.
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January 2024 by Moka Mkyle
I hope you don't have to be served by the man who looks like a cheap copy of Santa ClausI'm citizen but i look like Hispanic people because my parents are HispanicsHe acted very unprofessional and made me wait an hour in addition to being late, the employee next to me was very respectful but exactly the one who attended me responded in a very passive-aggressive way if they treat them well surely it will be because you do not look like a foreign personI've had a very bad experience, I hope it's not the same for you because I would tell you again that I don't want to see his face even if it's disrespectful on my part
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January 2024 by Linda DiNenna
I made an appointment a week and a half advance for my passport to get done, and was called the morning of to say that the person won’t be in and their office is closed. Better off just getting it done at the library, have had to reschedule twice for this. Never recommending to anyone
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December 2023 by Itzel V. Aguilar
I was in the post office earlier today and the lady (did not get her name) was talking to a Spanish speaking customer in a flippant manner. I understand our gente just came to the country but they just got here and they are trying to learn how to navigate through these systems. I got triggered and i went ahead and asked is she wanted me to translate. She said yes, and then her behavior changed as soon as she had someone help her. I had to stay for additional 20 minutes to help them how to send a package. The employees were just not helpful, they were VERY passive aggressive and even the Soanish speaking employee also were giving them a hard time. Obviously they just came to the country, and she expects them to learn how to send mail. Ridiculous. It's the tone that these employees disseminated their words. No empathy for them. I understand it's frustrating but there is no need to have a condescending attitude.
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October 2023 by Ashley Eaton
David is incredibly rude and disrespectful. Not to me personally this time, but to a Spanish speaking customer. I hate to think for him to speak to one of my family members this way. No one deserves to be treated that way. He needs to quit or be fired.
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September 2023 by Candelaria Ramirez
Good service
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September 2023 by Robert
Rude staff and under staffed.
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September 2023 by Tom Felton
Rude staff (not all) but seem's like they're a bit racist.
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September 2023 by Dewey Beach
Worst place ever
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August 2023 by Jeremiah Griffith
Everyone in the Georgetown branch was very nice and extremely helpful. I was there Thursday morning to pick up a package, and honestly, it was the best experience I ever had at a post office. The staff, you could tell, took pride in their work and really tried to go the extra mile. I can not say enough nice things about the people that work there. Thank you.
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July 2023 by Daniel O’Laughlin
They normally always deliver.Always friendly and helpful, always have stamps! ?