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August 2024 by Kayla Austin
Pam is great at her job -- very fast, helpful, clear communicator and willing to step in and help. Thank you Pam!
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July 2024 by John
Thank you for the good service!
Michael was such a help!
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July 2024 by Lucas Jaeger
Had a very easy time printing, Romel was incredibly helpful and walked me through the whole process. I didn't even think that what I wanted to do was possible for under $10 but Romel helped me do it for under $1 in under 5 minutes
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June 2024 by Derrick Grant
Great service but they close at 7:30. Everyone is out of the building by 7:45. Need to update hours and stop with the false advertising.
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May 2024 by jen higgins
Great customer service at this shop! Gianna helped get my rush job done in just a few hours. Thank you!!!
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May 2024 by Yinglin Gao
My experience so far is terrible. I called and asked if they could print out my poster by the next day. Due to unforeseen circumstance, I had to re-print my poster before a conference and the answer I got over the phone was yes “tomorrow at 12 PM” and they asked me to send over my poster through email which I did. however, after I received the automatic email I never got any follow up email regarding payment or quotes etc. So after hours i was anxious so I called back to confirm if they received my email because i really need this poster by the next day. this time the staff change their answer and told me that they cannot print the poster because there is a lot of orders. I almost had a heart attack when I heard this because there is already hours passed and later in the afternoon, leave me less opportunity to call other places for help. If I didn’t call back to confirm this would of been devastating. I completely understand if they are busy and not able to do it. However, this is absolutely unprofessional with multiple mistakes. first, don’t make false promises in the first place when you can’t do it. Second, when you found out you can’t do it at least reply to that email and notify the person so you’re not wasting their time reaching out other for help if you can’t help. I receive no apology at all. Thank goodness I ended up able to find a place to print. But communication could have been better to avoid all this. I def learn a lesson myself on my end.
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December 2023 by Maya Williams
Had THE BEST experience with Romel! Helped me ship out twenty boxes with so much patience, attention to detail and the biggest smile. My job has me at different FedEx locations around the city, but this is my favorite now!
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December 2023 by Kaitlyn Bock
Eric went above and beyond on a very last-minute assignment. I am so grateful for he and Able’s assistance. Eric was also very kind and helpful during the process and he was really nice to his colleagues. Great experience!!
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December 2023 by brad machado
Thank you so much to the team for all your help with my rush poster order! Beyond a top notch quality print, the team was super understanding and helpful!
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September 2023 by Victor Sosa
Worst FedEx in DC. Avoid at all costs. The Rep that "helped" me acted like I was bothering her. Didn't know what she was talking about. I had to explain to her FedEx policies which I know because I use FedEx every day for my business. She still printed my docs incorrectly along with another gentlemen. Then threw them at me, saying here. Next time, I will just go a few more blocks to another FedEx with competent employees.
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August 2023 by Orest Schur
I’ve been there a couple of times - once to get the price and second time to ship the parcel. People are very nice there. They even work on Sundays afternoon.
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February 2023 by Kathleen
Roberto literally saved our lives! So helpful and we are so thankful for your help with our printing!!
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February 2023 by Jamila Johnson
Roberto provided great customer service and was very nice! I appreciate his kindness and time
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January 2023 by Erik Finman
Robert Trejo should be CEO of Fedex with how good and dedicated he is. He stayed an hour and a half late to get an urgent presentation printed for many people. Total life saver and a king. I have never worked with someone this good at FedEx ever before. He is amazing!
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October 2022 by Jessica Long
I went here as a second resort when the FedEx on site at Walgreens was unable to help me.I called and spoke with Latesha. Glad to get through to a real person and rather expeditiously! She was very helpful by phone and then in person.She and her team were finally able to help me get my package to its final destination!
