10AM - 6:30PM
616 Wolcott Rd, Wolcott“Rene's was an amazing place. The staff is friendly, very accommodating and very helpful. I would never go anywhere else ever again. The staff there are truly wonderful. I will always recommend this place to anyone and everyone looking for a U-haul.”
“One of the best facilities I've ever used. The inside is immaculate at all times and the climate controlled units are always at a perfect temperature. Never too hot or too cold. But what really makes the facility fantastic is the Manager, Larissa. She's always got a smile on her face, never acts dismissive or rude(even when she has a lobby full of impatient people) and it seems like she takes the time to get to know everyone that rents there. Whether she's cleaning or cutting locks, she makes sure to take the time to greet us when we come in. It's very impressive and refreshing to see a young woman interacting with people face to face rather than having her head buried in a phone. She's an A+++++ and deserves a big raise!”
“We just purchased a trailer we have not owned one before. Everyone one was so nice and made us feel very comfortable with our purchase. They showed us how everything worked. They also answered all of our questions. They took us out for a long ride to make us comfortable with towing the trailer.
I would record Redman’s Trailer to anyone who wants to purchase a trailer.”
“I reserved a trailer online last evening. Showed up this morning and within 30 minutes I was on the road. Very easy, drop off was simple. They even hooked up the trailer and took it off the truck.”
“Rente a rock hound, picked it up at 7 am. It was ready. Around 1pm it blew an O ring. We called. I walked across the street to do something was gone a total 10 mins. When I walked back, the service guy was already cleaning up. That's fast. Thank you guys”
7:30AM - 5PM
184 Kukas Ln, Waterbury“Tyler is very helpful, great attitude, and awesome customer service! Made the experience a smooth transaction. My business and myself were able to keep going without hesitation thanks to Tylers professionalism!”
8:30AM - 4:30PM
120 Terryville Rd, Bristol“Our company's go-to U-Haul dealer for all our needs - always come through for us, always have the vehicles they commit to us on the phone, never any errors, and always very courteous.”
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“Yesterday I was driving a U-Haul trailer from Massachusetts to Virginia, and the trailer lights went out. we stopped at U-Haul Waterbury Downtown, and the young lady behind the desk stopped what she was doing and helped us assess the problem. They don’t work on trailers at this location, so she then directed me to the U-Haul in Naugatuck where they may be able to help me. They did; and I’m appreciative of her assistance in assessing and assisting with the situation.”
“Shelly-Ann rocks. Somehow, even when there isn't a truck to be found on the whole East Coast, she finds one hiding somewhere and hooks me up. The trucks out of this location are usually very clean, well-maintained and newer models than I am used to with other rental companies. THANK YOU”
“I just rented a truck from this location. Despite the negative reviews, I honestly found the staff professional and helpful.I definitely recommend this location, especially if you are looking for the 17' or 20' truck, this is the only location where you can find them.Happy moving ✌️”
7AM - 8PM
10 New Britain Ave, Plainville“We’ve rented several trucks in the past few months to help with a variety of events and this U-Haul has been perfect! Trucks always available, clean and well-functioning, and courteous staff. In particular, Kaleb has helped us with most of our rentals and he has consistently been kind and incredibly helpful! Highly recommend!”
“Rene always took great care of me for washouts. Such a great guy. Rene if you read this, I wish you and your family all the best, health and happiness, God bless you sir.”