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July 2023 by Laura S.
Appallingly rude service at the pharmacy. Trying to transfer a prescription to a CVS and the clerk at the pharmacy counter actually LIED to me, saying the other pharmacy hadn't called to request the transfer. Since I had been at the other one, I HEARD the pharmacist call! The Walgreens clerk stalled and stalled about transferring the script and, to make matters worse, announced in a loud voice at the counter, the name of my Rx so that everyone around me could hear it. When I told him he shouldn't do that, he shrugged. It's hard to believe he could have been so rude, insensitive and uncooperative, and I will NEVER shop there again.
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May 2023 by Jonathon M.
Came here to originally get some prescriptions but decided to go in the shampoo/conditioner isle. Me and my sister were looking at some products and opening the caps to smell which ones we liked best for our hair, one isle over was a lady with short grey hair who seems to work in the makeup department she was listening to us I say this cus she immediately appeared in our isle asking if everything is okay when we clearly are just looking at products was very rude to us and told us not to "test" the products when we were just smelling them.. I felt very uncomfortable when she came by as if she thought we were stealing when we had a full cart of items we finally walk around a little more and go to the checkout a couple minutes later and a police officer had walked out of the store from the direction we had just been at almost as if this woman called the police for us.. when we were simply just smelling products.
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March 2023 by Giovanna M.
Walgreens. Such a frustrating pharmacy. had surgery today. the hospital phoned in a pain med. the instruction exceeded the limit the way it was received. The 10 day supply was read as a day and a half supply and denied. They didn't call for clarification. Told my husband I didn't have a discount card on file I do. We picked it up and now they will not correct it. I am really considering taking my business else where. They've taking upon themselves to adjust prescriptions and have refused to attempt to process coupons in the past.
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February 2022 by Kristi LavLove
Went to get my daughter’s booster this morning. Technician (Jesse) checking me in was very rude. I walk up, say good morning booster for… and she immediately says I don’t understand a word you said. Yank my mask down and say the name again. She asks for the card extremely nasty. Just don’t like this Walgreens Rx location. Too early to be this rude. They need to train their technicians on how to be courteous and kindness. Wish they had kid boosters near where I live. This Main Street West Hartford location just nasty attitudes.
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February 2022 by Ana B.
The Walgreens in Bishop's Corner is just your basic pharmacy. I typically don't go here to go shopping, I think most items they sell are less expensive at Target and similar stores. They certainly have a good variety of all kids of basics. I'll go to the Walgreens pharmacy for a prescription if I ever need one. The process of picking up the prescription has always been smooth and painless. I've also used their photo service many times through the years, if you ever want photos printed to be framed, or for a classroom project, they do a great job in a variety of sizes. The photos are usually ready for pickup within the same day. It is very easy to order what you need through their app or on their website. I've also used their drive through to get a covid test. They offer rapid and PCR testing. This is also really nicely organized, as long as you schedule your time slot on their website. This is a good pharmacy that offers some services that are very well organized and efficient. Going on their website or app helps get timely reminders.
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January 2022 by Red R.
Very rude pharmacist refused to help with a prescription that keeps getting filled at this location rather than a different pharmacy which is set as default. Despite getting text and email confirmations that it will be filled at the right location, it stills gets filled in West Hartford. The pharmacist tried to blame it on me that the app defaults to where the prescription has been previously filled even though this was not the last location. The pharmacist was condescending and refused to help in any way.
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February 2020 by Jill S.
Excellent customer service every time and good prices without the annoying and wasteful coupons you get from CVS. If I had a choice I would definitely choose their pharmacy as well.
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January 2018 by Erika L.
Slowest pharmacy ever...if you call in a prescription for pick up at 10am they won't fill it until you get there. What's the point of preorders
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December 2017 by Brien K.
If I could give lower than one star I would. Pharmacy is the slowest I have ever seen, lost my prescription, spent over an hour before helping me, and we're rude when I was upset for them wasting my time.
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July 2017 by Selma S.
The store employees are awesome but the pharmacy employees are the worst I've been going there for years nothing has improved they only get worse they are rude they feel like you should be privilege to get your medication constantly understaffed constantly and they don't care that people got to stay in there for 30 minutes to get their medicine
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February 2017 by Jaime W.
This Walgreens is so annoying. The layout is weird, especially the cosmetics area, there is no logic to it and things are hard to find. And they never seem to have enough people working the registers so it can take forever to check out. The last time I went to have a prescription filled, one that I needed right away, it was a 45 minute wait.
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April 2016 by Tom T.
New pharmacy manager is amazing! What an improvement this store has made over the last few months!
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March 2016 by David H.
Worst walgreens pharmacy I have ever been to. If you can get someone to even acknowledge you, they are then slow u0026 rude. Try new walgreens on Farmington. Much nicer store u0026 much better customer service.
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November 2015 by Sheila D.
Yes, employees (pharmacy and cash register can be slow and rude.) Plus even after a remodel several years ago, the layout is still stupid. There are multiple cash registers around the store, but you can't see whether any others are open when you're waiting in a long, slow line. They should copy CVS and put all the cash registers in one place with a single line to pay.
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August 2015 by Mari K.
This is not my favorite Walgreens. More than once I've ended up with employees who were rude or abrupt or unprofessional, the store selection isn't great, and it often seems disorganized. I will say that the same day photo option is very convenient though, and the photos always come out really well.